PetraP

Hey,

thanks for reaching out!

I have checked your blog and it looks like you have figured it out or am I missing something out?

In addition, couldn’t help but notice that the related post title is overlapping with the images – if you wish you could try adding the following CSS code to the “Custom CSS” box in the plugin advanced settings:

.wp_rp_wrap .related_post_title {
    clear: both;
    margin: 3px !important;
    padding: 3px 0 7px !important;
}

If you have any other questions or need assistance, please let me know,
Petra

Hey,

really sorry for the late reply! And really appreciate the kind words, we are always happy to hear that users like our plugin 🙂

Also, glad to hear you have figured it out – the code should not cause any issues but just to double check – you have added it in the plugin settings in the “custom CSS” box?

I look forward to your reply,
Petra

Dear David,

thanks for reaching out.

Please note that currently there is no option to use Related Post plugin for pages but we are thinking of adding the feature in the future.

In order to make it work with custom post types, please see the following thread that could be helpful: https://wordpress.org/support/topic/any-plans-for-custom-post-type?replies=5#post-7665345

If you have any other questions or need assistance, please let me know.

Cheers,
Petra

Hey,

thanks for reaching out!

Would you be so kind and please give me a link to your blog, so that I can take a closer look?

We look forward to your reply,
Petra

Hi Praveen,

really sorry for this unintentional silent treatment.

I wasn’t able to reproduce the issue on my side and I have mentioned your issue to a colleague, who is trying out a couple of things. Sadly, we do not have a blog with a 10k articles or similar on our hand and the problem could be related to such big database. But still, highly unlikely – and the same is with your other plugins installed, nothing stands out (maybe the Redirection plugin, but worked when tested on our side – and also as you have more or less the same plugins installed, the odd plugin would be noticed).

So, if you could share a username/password as suggested (using which you can check it on the live site (i can enable the related posts only for this id).) that would be more than helpful – just send the credentials to the support[at]zemanta[dot]com. We could look at the issue on Saturday, 23th of January, if that is OK with you?

Once again, really sorry for such delayed response!

Looking forward to your reply,
Petra

Dear Russian-man,

thanks for reaching out!

Would you be so kind and let me know your other plugin settings – especially the CSS code. Please make sure if you have custom size set, that it matches the one in the CSS code.

Looking forward to your reply,
Petra

Hey robject,

thanks for reaching out!

Sadly, the plugin is not compatible with the Polylang and at the moment, no fixes will be issued regarding this.

Should you have any other questions or need assistance, please let me know,
Petra

Hey Indell,

thanks for reaching out!

Please note that when you are using the custom CSS “box”, those styles overwrite the default one – does this not happen for you? Would you be so kind and let us know what you are trying to achieve and give us a link to your blog, so that we can assist you with the CSS code?

We look forward to your reply,
Petra