PetraP

Hey,

thanks for getting back to me! Really sorry, my fault completely – that would work for the related POSTS but you have an issue with the related ARTICLES and I didn’t notice that before. Those are a bit trickier as they are a part of the post itself – will give it a closer look and get back to you ASAP.

Once again, sorry for the mess, take care and have a lovely weekend,
Petra

Hey,

thanks for getting back to me and big thank you for the screenshots! I have installed some of those plugins that could affect our plugin but unfortunately I have been unsuccessful in replicating the issue. If I am not mistaken you are using the “Outreach” theme which is not free to use, so I can’t really test this completely on my side. However you could try solving the problem with custom fields:
1. first, go to your create-new-post page or —even better— in one of your previous already-published-posts. On the right top corner you should see the ‘Screen Options’ button; click on it for the drop-down menu to open. After that, tick the box next to ‘Custom Fields’.
2. now you should be able to see a new box below the editor called ‘Custom Fields’. Create new custom field, name your image that you would later like to use it as a thumbnail for this specific post (something like “My thumbnail”), enter the URL of the image you would like to use and finish with the click on the button “Add Custom Field”. Of course, don’t forget to save this draft, or publish the post when you’re ready.
3. after that, visit the settings of (y)our plugin and scroll down to the bottom. The option called “Use custom field for thumbnails” should now be available, tick the box next to it, and select the value you’ve set up before (if you used “My thumbnail”, select that one).

Let me know how it goes, I am eager to hear the results!
Take care and have a nice weekend,
Petra

Hey,

thanks for getting back to me. This is probably not the best solution but it should work – go to (y)our plugin settings->advanced settings and add to that custom CSS code box:

.wp_rp_title {
padding-top: 85px !important;
height: 90px !important;
 }

Let me know how it goes, take care and have a nice weekend,
Petra

Hey,

thanks for reaching out! Please try to use lower letters: #f8d6d4.

Take care and have a nice day,
Petra

Hey,

big thank you for the heads up on the issue (and the fix)! I have mentioned this to our team and they will check this ASAP.

Once again, truly appreciate the effort, take care and have a nice day!

Petra

Hey,

thanks for getting back to me! A quick question – what’s the plugin version you are using? Also, please check in the plugin’s settings if you have ticked the box next to “Search every tag name”.

Best,
Petra

Hey,

thanks for reaching out – would you be so kind and give me a link to your blog, so that I can take a closer look?

Looking forward to your reply,
Petra

Hey Maria,

thanks for reaching out – would you be so kind and give me the link to your blog, so that I can take a closer look? Also, do you wish to change the titles of the related posts (below the thumbnails) or the title “More from this site”(above the thumbnails)?

Looking forward to your reply,
Petra