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Viewing 15 replies - 196 through 210 (of 1,062 total)
  • Hey,

    thanks for reaching out and sorry for this unintentional silent treatment!
    I have checked on my side and the search works for me even if the media file is not attached to the post but it simply added in the media gallery. If you are having issues on the frontend you can try searching via the “Test Search Form” in the plugin settings.

    Hope this helps, take care and once again my apologies for this long overdue reply,
    Petra

    Hey Mitch,

    I have just sent you an email saying this has been resolved but forgot to mention to maybe change the password you gave me – we would never abuse it but it is better to be safe than sorry.

    Once again, take care and have a lovely weekend,
    Petra

    Hey,

    thanks for reaching out – (un)fortunately I wasn’t able to replicate the issue on my side – would you be so kind and make a screenshot, so that I can take a closer look? Also, any additional info is more than welcomed:
    – your WP and plugin versions?
    – which WP theme do you use?
    – your browser?

    Looking forward to your reply,
    Petra

    Hey Tobias,

    thanks for reaching out – actually when you upload the content it just means that when related articles are generated, older posts from your history (before you have installed our plugin) will be considered also. If you don’t upload the content, then only new posts are included in suggestions.

    Take care and enjoy the day,
    Petra

    Hey,

    thanks for reaching out and sorry for this late reply!
    Not sure if we are on the same page but if you are thinking about those duplicates in the “Media Gallery” then we are working on fixing this and release the fix in the coming update.

    Let me know if this is what you were talking about 🙂

    Take care and have a lovely day,
    Petra

    Hey,

    thanks for reaching out – could it be you have ticket the option “use custom size thumbnails”, entered the sizes but not entered those changes in the CSS box? May I get the screenshots of (y)our plugin settings?

    Looking forward to your reply,
    Petra

    Hey,

    glad to see the issue is resolved but still weird 🙂

    Let me know if something similar happens!

    Take care and have an amazing day,
    Petra

    Hey,

    thanks for reaching out and sorry for this long overdue reply!
    I am not sure if I understand you completely – you have said that you have tried the solution suggested and that it works (if so, there is no issue or am I missing something out)?
    I should also mention that you don’t use WordPress’s default featured image but a custom one called with <?php tfuse_media(); ?> so unfortunately, this is most likely the reason the featured option does not work. My best suggestion is to use custom fields.

    Let me know how it goes, take care and have a lovely day,
    Petra

    Hey,

    thanks for getting back to me and please accept my apologies for this unintentional silent treatment!
    I have checked out your screenshots and it got me wonder – in that CSS box, have you set a custom height and width for images? If that’s the case, you should enable the “use custom size thumbnails” option and enter the sizes there also.

    Hope this helps, if not let me know and we will try to think something else.
    Sorry for the inconvenience, take care and enjoy the day,
    Petra

    Hey,

    thanks for reaching out and please accept my apologies for this long overdue reply!
    Would you be so kind and tell me your WP and plugin version(s)? Also, the WP theme you are using or even better – a link to your blog, so that I can take a closer look.

    Once again, really sorry for this unintentional silent treatment.
    Looking forward to your reply, take care and enjoy the day,
    Petra

    Hey,

    thanks for reaching out – we are thinking about adding this but I can’t give you any promises if or when this will be added to the plugin, sorry!

    Take care and have a lovely day,
    Petra

    Hey Johann,

    thanks for reaching out and really sorry for this overdue reply!
    I think the following could work. Go to “Plugins”-> “Editor” and on the top right menu choose Related Posts by Zemanta to edit. Find the init.php file and then find the “function wp_rp_add_related_posts_hook($content)”
    and there in the if ($content != "" && $post->post_type === 'post' && (($options["on_single_post"] && is_single()) || (is_feed() && $options["on_rss"])))
    line add ” || recipe” so that you get if ($content != "" && $post->post_type === 'post' || 'recipe' && (($options["on_single_post"] && is_single()) || (is_feed() && $options["on_rss"]))).

    Don’t forget to save the changes (and also, always make a backup, just in case – it is better to be safe than sorry) and let me know how it goes.

    Keeping my fingers crossed that it will work.
    Take care and have a nice day,
    Petra

    Hey Mitch,

    thanks for getting back to me!
    I will be more than happy to take an even closer look – you can send those credentials to support[at]zemanta[dot]com (but please note that I won’t be able to test things until Friday morning).

    Take care and have a lovely day,
    Petra

    Hey,

    thanks for reaching out and sorry for the really late reply!
    It depends on the theme you are using but usually you can change that, I believe this threads will help you out:

    1. link

    2. link

    To sum it up: First go to your plugin settings, scroll to the bottom and un-tick the box next to “Auto Insert Related Posts” and click the ‘Save’ button. Then go to the tab ‘Appearance’-‘Editor’, select your theme in the upper-right corner, and find the single.php file. In it, copy & paste the following code: <?php wp_related_posts()?> in the right row. Click the ‘Update File’ button. Also, save your database before making any changes, better to be safe than sorry.

    Let me know if you are having any problems, some custom themes can be very difficult to modify.

    All the best,
    Petra

    Hey,

    thanks for reaching out and sorry for this unintentional silent treatment!
    I have checked out your blog and correct me if I am wrong but you have a custom WP theme and will need a bit more info where exactly have you putted the code and the code itself – I have tested this on my side and it should work (on a Twenty Fourteen theme though).

    Looking forward to your reply,
    Petra

Viewing 15 replies - 196 through 210 (of 1,062 total)