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  • Thread Starter peterd2

    (@peterd2)

    No fatal logs available.

    Thanks peter

    Thread Starter peterd2

    (@peterd2)

    `
    ### WordPress Environment ###

    WordPress address (URL): https://www.maisontherese.d2.co.nz
    Site address (URL): https://www.maisontherese.d2.co.nz
    WC Version: 6.5.0
    REST API Version: ✔ 6.5.0
    WC Blocks Version: ✔ 7.4.3
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.22
    PHP Post Max Size: 100 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 5000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f

    SUHOSIN Installed: –
    MySQL Version: 5.7.32
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 6.5.0
    WC Database Prefix: wp_
    Total Database Size: 51.04MB
    Database Data Size: 44.38MB
    Database Index Size: 6.66MB
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    ### Post Type Counts ###

    acf-field: 31
    acf-field-group: 4
    apto_sort: 10
    attachment: 234
    carousels: 14
    cool_timeline: 13
    customize_changeset: 2
    fullpage: 1
    fullpage-section: 1
    nav_menu_item: 178
    page: 71
    page_component: 10
    portfolio_page: 22
    post: 1
    product: 25
    product_variation: 14
    revision: 1177
    seedprod: 2
    shop_coupon: 1
    shop_order: 35
    slides: 41
    tablepress_table: 29
    testimonials: 3
    vc_settings_preset: 1
    wp_global_styles: 1
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (23) ###

    Advanced Custom Fields PRO: by Delicious Brains – 5.12.2
    Advanced Post Types Order: by Nsp Code – 4.5.4
    Bridge Core: by Qode Themes – 1.0.5
    Contact Form 7: by Takayuki Miyoshi – 5.5.6
    Cool Timeline: by Cool Plugins – 2.4.4
    Duplicate Page: by mndpsingh287 – 4.4.8
    Enable Media Replace: by ShortPixel – 3.6.3
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.9.0
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.1
    Maison Therese Unleashed integration: by D2 – 1.0
    WooCommerce Integration for Maison Therese Website theme: by D2 – 1.0.3
    Page scroll to id: by malihu – 1.7.5
    Really Simple SSL: by Really Simple Plugins – 5.3.1
    Redirection: by John Godley – 5.2.3
    Sticky Menu (or Anything!) on Scroll: by WebFactory Ltd – 2.31
    TablePress: by Tobias Bäthge – 1.14
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.22.11.25

    User Role Editor: by Vladimir Garagulya – 4.62
    WooCommerce Stripe Gateway: by WooCommerce – 5.8.1
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.31
    WooCommerce: by Automattic – 6.5.0
    Wordfence Security: by Wordfence – 7.5.9
    WP Mail Logging: by Wysija – 1.10.4

    ### Inactive Plugins (3) ###

    Akismet Anti-Spam: by Automattic – 4.2.3
    Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.10.0
    Yoast SEO: by Team Yoast – 18.8

    ### Must Use Plugins (1) ###

    installatron_hide_status_test.php: by –

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: NZD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Shop base: #17933 – /shop/
    Cart: #17934 – /cart/
    Checkout: #17935 – /checkout/
    My account: #17936 – /my-account/
    Terms and conditions: ❌ Page visibility should be public

    ### Theme ###

    Name: Maison Therese
    Version: 18.0.6
    Author URL: http://www.nathan-hall.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: maisontherese/woocommerce/cart/cart-empty.php
    maisontherese/woocommerce/cart/cart-shipping.php
    maisontherese/woocommerce/cart/cart-totals.php
    maisontherese/woocommerce/cart/cart.php
    maisontherese/woocommerce/cart/shipping-calculator.php
    maisontherese/woocommerce/checkout/form-checkout.php
    maisontherese/woocommerce/checkout/form-coupon.php
    maisontherese/woocommerce/checkout/thankyou.php
    maisontherese/woocommerce/content-product.php
    maisontherese/woocommerce/content-single-product.php
    maisontherese/woocommerce/global/form-login.php
    maisontherese/woocommerce/global/quantity-input.php
    maisontherese/woocommerce/loop/add-to-cart.php
    maisontherese/woocommerce/loop/loop-start.php
    maisontherese/woocommerce/loop/pagination.php
    maisontherese/woocommerce/loop/rating.php
    maisontherese/woocommerce/loop/result-count.php
    maisontherese/woocommerce/loop/sale-flash.php
    maisontherese/woocommerce/myaccount/form-login.php
    maisontherese/woocommerce/myaccount/form-lost-password.php
    maisontherese/woocommerce/myaccount/my-address.php
    maisontherese/woocommerce/myaccount/my-orders.php
    maisontherese/woocommerce/single-product/add-to-cart/external.php
    maisontherese/woocommerce/single-product/add-to-cart/grouped.php
    maisontherese/woocommerce/single-product/add-to-cart/simple.php
    maisontherese/woocommerce/single-product/add-to-cart/variable.php
    maisontherese/woocommerce/single-product/product-image.php
    maisontherese/woocommerce/single-product/related.php
    maisontherese/woocommerce/single-product/sale-flash.php
    maisontherese/woocommerce/single-product/tabs/additional-information.php
    maisontherese/woocommerce/single-product/tabs/description.php
    maisontherese/woocommerce/single-product/tabs/tabs.php
    maisontherese/woocommerce/single-product/up-sells.php

    ### Action Scheduler ###

    Complete: 209
    Oldest: 2022-04-28 14:00:48 +1200
    Newest: 2022-05-12 19:12:04 +1200

    ### Status report information ###

    Generated at: 2022-05-12 19:12:07 +12:00

    Thread Starter peterd2

    (@peterd2)

    Hello,
    Worked through the process outlined with storefront theme and all other plugins turned off (apart form woocommerce and stripe). I’m, still having the same issue with duplicate order email status updates (pending – processing) and resultant emails.

    Thread Starter peterd2

    (@peterd2)

    Hi there,
    yes just updated. Tested and all working now.
    Cheers
    Peter

    • This reply was modified 4 years, 1 month ago by peterd2.

    I’ve had problems in the past with woocommerce updates particularly with themes that are no longer supported :-(.

    In these situations (also if theme updates are slow) I usually wait a week, backup then updated the plugin. After that I review my system report (woo), anything flagged as out of date I then do a compare between the woocommerce plugin and theme adjusted files.

    e.g.
    plugins/woocommerce/templates/single-products/add-to-cart/variable.php

    theme/woocommerce/templates/single-products/add-to-cart/variable.php

    After a bit of fiddling around bringing through plugin updates into the related theme file I can usually get things going again. Worst case scenario bring through the full plugin file.

    hope that helps someone.

Viewing 5 replies - 1 through 5 (of 5 total)