Pegasaas

Hey @royalbunny

The fact that it says “scanning / optimizing” in the dashboard indicates that the initial optimization and web performance scan of minimally the home page, never completes.

The fact that it’s not even performing a web performance scan indicates that there’s no cache existing. If there’s no cache existing, that would explain why you’re getting a “?” in the PageSpeed scans.

I’d be happy to investigate in more detail if you could share what your domain name was. Might be a good idea to initiate a support request via our website as well at pegasaas.com/contact/

Best regards,
Brandon Devnich
Founder | Head of Development
Pegasaas

Hi @nooruddintunio

I would love to get to the bottom of the issue with the images. Can you please contact me directly at https://pegasaas.com/contact/ with your website address, and I will have the team investigate this ASAP.

Kind regards,
Brandon Devnich
Founder | Head of Development
Pegasaas

Hi @sfehmi

Looks like it’s a problem with the page itself. Fetching the original version of the page is returning the same invalid HTML. The page does not have a <body>, </body>, or </html> tag.

It also appears as though the content of the page is being injected head of the code that is supposed to be within the “<head>…</head>” region of the page.

I suspect that it may have something to do with a plugin or component that you only have on the /fertilityplan/ page.

I’d be happy to investigate further for you, although it does not appear to be plugin related as the code of the page is not valid, even when we pass along ?accelerate=off to https://drsaradetox.com/fertilityplan/?accelerate=off

If you’d like for me to investigate, please submit a secure support request via https://pegasaas.com/contact/ referencing this thread, and provide guest administrator access for your WordPress admin dashboard.

Do not provide guest administrator access in this public channel.

Sincerely,
Brandon Devnich
Pegasaas.com

Hey @sfehmi !!

This is outstanding to hear about your experience!

I’m still (always) working on some further upgrades to our API that are aimed at getting even more sites above 90/100. Web performance is constantly evolving, and while mobile devices are getting faster, websites keep getting slower. It’s absolutely fantastic to hear you’ve gone from 56 to 96.

Thank you so much for sharing.

Brandon Devnich
Founder | Head of Development
Pegasaas

Hello @kaluana ,

Lamento saber que o plug-in não funcionou no seu site.

Você está correto – o plug-in não funcionará em todos os sites, pois existem centenas de milhares de combinações possíveis de plug-ins e temas. Enquanto eu tentei resolver o maior número possível de situações, a realidade é que, em algumas situações, o plugin não irá acelerar o site.

A atualização para um plano pago geralmente resulta em uma pontuação mais rápida, mas se a API do convidado ainda não aumentar sua pontuação, é provável que a API premium também não tenha sorte.

Mais uma vez, lamento saber que não funcionou no seu site. Convido você a experimentá-lo em uma configuração diferente e, se tiver problemas, entre em contato comigo em nosso site para que possamos solucionar o que pode estar causando a pontuação mais baixa.

Atenciosamente,
Brandon Devnich

(Translation from Google Translate)

Hi @momo-fr

I’m saddened to read your review. I’ve put over three years of full time development into this service — a one star is not just a slap in the face, it indicates that somehow we’ve wronged you.

The initialization can sometimes get hung if the API gets hung up delivering the web performance scans. That can happen when there are other optimization systems already at play, such as caching plugins, or reverse proxies like Cloudflare. While we do everything we can to account for every different configuration that is likely to happen, still there are scenarios where the full features of the Pegasaas are blocked by some existing system. For the majority of sites, Pegasaas will install and initialize without any intervention. That said, I’m working on a different initialization routine for version v4.0 which will resolve this type of “long install” issue, once and for all.

As far as poor results — without knowing what your site URL is, I cannot address any issues. Pegasaas historically outperforms most other plugins and optimization systems. Perhaps your site is unique in it’s configuration, in a way that I haven’t seen before. I’d love to know what the URL is so that I can work to make the plugin better.

Please allow me the opportunity to look into your performance results, and the opportunity to change your review.

In kindness,
Brandon Devnich
Pegasaas.com

Hello @suraj041 !

I’m sorry to hear about the critical error — so far as I can tell, the plugin installed, is still active, and is serving optimized pages.

Was there any other report as to what caused the critical error in the email you received or the message that was displayed to you?

Kind regards,
Brandon Devnich
Pegasaas.com