I didn’t want to lose a customer over a programming issue like this, so I added a product called “International Delivery $8 Flat Rate” and I emailed the potential customer explaining that the recent upgrade caused a problem in that area and although it says “free” there really was a charge. I worked around it until it’s fixed and added a product to cover some of the costs. So, very similar to what you did.
Luckily, we figured out a way to work around the issue.
Thank you for your response and know you are not alone. Hopefully a resolution will find its way to us shortly, however, you have been waiting 2 weeks, so I guess patience is called for in the process.
Personally, patience is not one of my virtues.
🙂
I have the same problem with no solutions either. Before the update, everything was great, now, after the update that international shipping is a problem.
I have a flat rate of $8.00, but when I test it, it shows International Delivery (free). What?!?!
Worse, I have a potential customer who wants to order, but I can’t get it to work and will either lose business or eat the cost.
Have you had any success? I see you posted two weeks ago.
