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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter pauisanoun

    (@pauisanoun)

    Thanks for replying, Tom. I just sent you the file via YouSendIt because it exceeds the maximum file attachment size for Gmail.

    Also, here is a screenshot of the e-mail that my hosting provider sent me, with the error code they received when they tried to open one of the files, http://screencast.com/t/zW0tQDJPs. I included this is in my e-mail, but just wanted to post it here in case it didn’t go through.

    Any help is appreciated, thanks for your time.

    Paula

    Thread Starter pauisanoun

    (@pauisanoun)

    Hi Mark,

    Unfortunately, I have looked in every folder on our site and can’t seem to find the three files that WordFence categorized as unrecognized files, so I have nothing to send to you at this time. But thank you for offering to look into it.

    On another note, upon closer inspection, there seems to be a discrepancy in the time, with regards to scanning, please see this screenshot: http://screencast.com/t/Ja8KNj2at6. In case it helps, my friend is owner of the site and currently lives in Taiwan. He installed the plugin from his location, and the time difference in the scan results seem to correspond between his and my location here in California (he is 15 hours ahead).

    Thanks, again!
    Paula

    Thread Starter pauisanoun

    (@pauisanoun)

    Hi Mark,

    The problem has been, so far, consistent. Every time we have performed the scan, it terminates with the same error.

    We installed WordFence just after our host provider had moved us to a new Linux server where they had the tools necessary to scan our site, which had just been recently hacked. They maintain that there is no block to the WordFence scanning server, so my only guess is that there was damage done to our site during the hack that is preventing the connection..? Obviously, I’m not too sure how these things work, haha, but everything seems suspect after being hacked.

    Thanks for offering to look further into this, I really appreciate your time and effort. I’ll be sending you one of the files sometime today, and will compress it into a .zip file, if that helps at all.

    Paula

    Thread Starter pauisanoun

    (@pauisanoun)

    Hi Mark, thanks for responding. Yes, unfortunately, the same error still comes up for me. I did a scan today which terminated with the following error:

    [Sep 10 04:17:29] Scan terminated with error: We received an error response when trying to contact the Wordfence scanning servers. The HTTP status code was [100] and the error from CURL was Operation timed out after 300 seconds with 0 bytes received

    My hosting provider has confirmed that the connection to the WordFence scanning server is valid. I am on WordPress 3.4.1.

    Also, even though the scan terminated with an error, it has identified three suspicious .php files. Could they be causing the error?

    wp-includes/js/tinymce/plugins/inlinepopups/skins/clearlooks2/img/cb.php

    wp-includes/js/tinymce/plugins/spellchecker/img/onload.php

    wp-includes/js/tinymce/themes/advanced/img/getquote.php

    Please let me know if you need any more information. Thanks, again!

    -Paula

    Thread Starter pauisanoun

    (@pauisanoun)

    Oh great, thanks for all your help, Daniel! I’ll give it a shot.

    Great! Good to hear, that will be a very nice improvement. I don’t see “Private” or “Trashed” counts being very useful to show, but if there was a way for the user to specify which should be included in the list, that would be more helpful. Thanks for the update!

    I agree, Posts at a Glance is a great widget for the Dashboard. Could it also include the other core or default statuses, such as scheduled/future?

    Thread Starter pauisanoun

    (@pauisanoun)

    Hi Chase,

    Thanks, yes, you helped me resolve this via e-mail. I wanted to post the error I was getting and the solution you gave, in case others find it helpful.

    PHP Fatal error: Call to undefined function has_post_thumbnail() in /var/www/vhtdocs/userweb62447/html/wp-content/plugins/featured-posts-grid/featured-posts-grid.php on line 408

    To resolve it, you said to add this line to my theme’s functions.php file:

    add_theme_support( 'post-thumbnails' );

    Once the featured posts appeared, I encountered another issue regarding spacing- the contents were not displaying correctly, in multiple rows- to which you replied with the following options:

    It’s a float issue. There are two options that you’ve got to fix this:

    1. Edit the .fpg-wrapper entry in the plugin’s CSS file (…/wp-content/plugins/featured-posts-grid/css/featured-posts-grid.css) and add “clear: both” to it. Keep in mind that this will end up getting undone if/when you update the plugin.
    2. Add a div around the place where you call the fpg_show() function that clears both floats. Something like this:

    <div id="fpg-fix" style="clear: both">
        <?php ...fpg_show()... ?>
    </div>

    Thank you, again, for your time and efforts. The plugin continues to work great! Here is our website to see how we’re using it: http://sparkjam.net/

    Best regards,
    Paula

Viewing 8 replies - 1 through 8 (of 8 total)