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  • Thread Starter pattyricia

    (@pattyricia)

    Hi J, perhaps I was not clear, my bad, will try to clarify

    I was trying to say the instructions for filling out those data points for applications are thin on specificity,

    well actually, non existent, I think you may be losing users

    so a person is guessing if they have done it right,
    then when not sure about the errors,

    they have to come here and occupy your time,

    whereas a solid instruction manual, specifying

    A-what the data points are
    and
    B-where to find them etc,

    would avoid that
    and encourage people to implement the plugin as the videos completely avoid the subject

    Love the plugin concept!

    FYI, 3 final questions, one got missed last time

    #1-prior to this new change, did your “Application” card have a “download” or “install” button so viewers can click below the app on that install button and download the owners app?

    #2-Any update on that error I reported above that lead to this?

    #3-If NO to #2, any anticipated range of time we might see that?

    thanks!

    Thread Starter pattyricia

    (@pattyricia)

    and last question,

    I cannot find “Application” card specific details on how to complete the settings for applications on android and ios….

    no instructions are available in the videos or otherwise that I can find that walk you through all of the settings on that form.

    is it possible to get something like this?

    I think it would help go a long way to reducing your support requests and boosting adoption of this awesome software! thank you!

    Thread Starter pattyricia

    (@pattyricia)

    awesome! hey question, prior to this new change, did your “Application” card have a “download” or “install” button so viewers can click below the app on that install button and download the owners app?

Viewing 3 replies - 1 through 3 (of 3 total)