paragondigital

Hi Elena,

Thanks for your reply. We have had many support tickets related to this, nearly all of them ended up with SiteGround support telling us we needed to consult a web developer (we are developers) because the issue was with our sites not SiteGround’s caching. It has been a very frustrating experience and SG support wasted many hours of my and my team’s time. We’ve ended up completely disabling SG Dynamic Caching through htacess edits on over a 100 sites across multiple servers as a result. The plugin has gotten better but it still needs a lot of work and testing. We are using it on some small very static sites but that’s it.

Regarding WooCommerce, we’ve seen everything from orders not processing properly with PayPal to WooCommerce sites completely crashing when SG Caching is used. The plugin/caching doesn’t do well with anything dynamic and is terrible at discerning between things that should be cached and should not be cached.

I’ve also seen issues with log and text files getting cached and not being able to download updated versions like Gravity Forms Debug logs. Sometimes clearing the cache several times from plugin fixes the issue. If a timestamp on a file changes, the cache should not serve an older version, especially after the cache is cleared.

The addition of the automatic purge on WP events like publishing a change to a page was recently added but should have been in the very first version of this plugin. This caused numerous support issues with our clients.

I hope this helps improve the plugin.

Thanks!
Zach

I guess I’m going to go ahead and modify the code unless someone has a better suggestion.