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Viewing 15 replies - 1 through 15 (of 80 total)
  • Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Thank you for your feedback!

    The PRO version is definitely not supposed to render menu items invisible. Our support team will be happy to assist in resolving.
    The blocks actually contain all the same functionality as the widgets, just with some improved UI controls. The documentation is super helpful for understanding the controls.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hello Jortiz,

    It appears the server needs a little adjustment to use the “wordpress” directory as the site root. The server is most like pointed to something like “/var/www/html” or “/home/<user>/public_html” for the “DocumentRoot”.

    If you update the DocumentRoot to include the wordpress directory by appending “/wordpress” to the existing value, the site will likely work fine on the new URL structure.

    If you prefer to restore the site to the original location, you may do so using the following the troubleshooting instructions.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    The Go Live plugin only updates URL in the database when it is run. Otherwise, it is not supposed to do anything when it is not being run.

    If an issue is happening only when this plugin is activated, then perhaps there is a PHP error being thrown behind the scenes. Are there any clues in the PHP error log?

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Arno,

    Looking at the rewrite rules it appears they are looking for the “local.mysite.com” domain before they perform any rewriting. If you change your domain to something other than “local.mysite.com” using the Go Live plugin or any other method of updating the domain, the rewrite rules will no longer function.

    To allow the rewrite rules to function after a domain change you may remove the following line.
    RewriteCond %{HTTP_HOST} ^local.mysite\.com

    If you have updated your local environment to same domain as the live server the rewrite rules will no longer work regardless of the above suggestion because the rewrite rules will redirect back to your local environment and still not find the images.

    One approach for making the rewrites work is to add a secondary domain to your live server, something like “images.mysite.com” which points to the same location as the main domain “mysite.com”. If you then update the rewrite rule to point to it, you can switch your local to your live domain and still load the images.

    Update

    RewriteRule ^wp-content/(.*)$ https://mysite.com/wp-content/$1 [NC,L]

    To

    RewriteRule ^wp-content/(.*)$ https://images.mysite.com/wp-content/$1 [NC,L]

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Kateacorns,

    Sorting the pages by “Page Order” will display menu items in the order the are specified using Page Attributes. If you would like to drag/drop the order of you pages you may use this plugin.

    More information may be found here.

    Have a great day!

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Here is some additional information from the troubleshooting docs.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Webingadmin,

    This plugin does not have reset built in, however if you can provide the the Old URL and New URL you entered, I can likely provide the correct URL to enter to undo the change.

    Otherwise, your host may be able to reset your site to a backup point before the change was made.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Reiner,

    Thank you so much for bringing this error to our attention and providing the information which allowed us to recreate it.

    We tracked down the issue to the order in which scripts where loading when the Stackable plugin is active. Not really a conflict with the Stackable plugin, just something that having Stackable in place pointed out.

    The issue has been resolved in version 9.0.9 of our plugin which was released just now.

    Have a great day!

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Reiner,
    I ran about 100 different combinations through our Stackable test site and was unable to reproduce the issue.

    Another which could greatly help would be post the code from the page which is having the issue. This may be found by:
    1. Clicking the 3-dot settings menu in the top right of the screen.
    2. Click “Code editor” under the “EDITOR” section.
    3. Copy the page contents.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Reiner,
    Would it be possible to enable script debugging and post the information shown in the screen?
    It would also be super helpful to post the contents of the browser console once script debug is enabled.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Wyattlane,

    You may download previous versions at the bottom of the “Advanced” page.

    https://wordpress.org/plugins/advanced-sidebar-menu/advanced/

    Have a great day!

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Acrossby,

    Excluding an item from the Pages block may be accomplished by adding the page ids to eh “PAGES TO EXCLUDE” field.

    And example would be 736513,736514 to exclude pages “736513” and “736514” from the menu.

    If that is not working for you, you may provide a link to where I can see the output of the menu as well as which pages you are trying to exclude. With that information, I can take a look.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi rucodemente,

    It appears a plugin or theme is saving data to the database which contains full PHP class definitions.  If the class definition changes or is no longer available this kind of error can happen.

    The class in question is FS_Plugin

    Luckily, we just released version 6.5.0 of this plugin which gracefully skips missing classes so the rest of the updates may complete.

    Enjoy!

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Rich,

    Unfortunately, this plugin will show a list of categories assigned to the current post or related categories when viewing a category but does not support showing a list of posts.

    The PRO version does support showing assigned posts under categories but not just a list of posts.

    If the widgets does not show up at all it is likely because the current category does not have “related” categories or the widget options are not specific enough.

    More information may be found in this FAQ.

    Plugin Contributor OnPoint Plugins

    (@onpointplugins)

    Hi Webprom,

    You may add the following filter to your active theme’s functions.php file to enable private posts in menus for logged in users.

    
    add_filter( 'advanced-sidebar-menu/list-pages/parse-args', function( $args ) {
    	if ( is_user_logged_in() ) {
    		$args['post_status'] = [ 'publish', 'private' ];
    	}
    	return $args;
    } );
    
    

    More info may be found here.

    Have a great day!

    • This reply was modified 1 year, 4 months ago by OnPoint Plugins. Reason: Formatting borke
Viewing 15 replies - 1 through 15 (of 80 total)