Sorry I should ahve mentioend that I’ve cleared cache, Regerated lookup tables and followed other fault finding suggested in other threads i.e. disabling plugins etc.
We’ve just decided to manage stock on product level now and we’ll adjust our channel grabbing software manually.
Thanks for your reply Remi,
Unfortunately due to the fact we need to attach the customised product to the variation we are not able to use custom fields or options. Variables are the only method that allows it to load the specific product customisation.