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  • Thread Starter Mario

    (@okkocomunicazione)

    Hello Margaret,

    I’ll paste the Woocommerce report here:

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://b2b.okkodesign.it
    Site address (URL): http://b2b.okkodesign.it
    WC Version: 6.4.1
    REST API Version: ✔ 6.4.1
    WC Blocks Version: ✔ 7.2.2
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.3.2
    Log Directory Writable: ✔
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1n-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.4.1
    WC Database Prefix: qkl_
    Dimensione totale database: 346.00MB
    Dimensione dati database: 300.02MB
    Dimensione indice database: 45.98MB
    qkl_woocommerce_sessions: Dati: 1.02MB + indice: 0.02MB + motore InnoDB
    qkl_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    qkl_woocommerce_order_items: Dati: 0.09MB + indice: 0.05MB + motore InnoDB
    qkl_woocommerce_order_itemmeta: Dati: 1.52MB + indice: 0.78MB + motore InnoDB
    qkl_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    qkl_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_actionscheduler_actions: Dati: 0.41MB + indice: 0.58MB + motore InnoDB
    qkl_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_actionscheduler_logs: Dati: 0.39MB + indice: 0.22MB + motore InnoDB
    qkl_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_comments: Dati: 0.13MB + indice: 0.09MB + motore InnoDB
    qkl_duplicator_pro_entities: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_duplicator_pro_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_jet_post_types: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_jet_smart_filters_indexer: Dati: 2.52MB + indice: 0.00MB + motore InnoDB
    qkl_jet_taxonomies: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_mailchimp_carts: Dati: 0.20MB + indice: 0.00MB + motore InnoDB
    qkl_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_mclean_refs: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
    qkl_mclean_scan: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_myCRED_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_nextend2_image_storage: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_nextend2_section_storage: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    qkl_nextend2_smartslider3_generators: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_nextend2_smartslider3_sliders: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_nextend2_smartslider3_sliders_xref: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_nextend2_smartslider3_slides: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
    qkl_options: Dati: 6.06MB + indice: 0.16MB + motore InnoDB
    qkl_postmeta: Dati: 145.56MB + indice: 15.95MB + motore InnoDB
    qkl_posts: Dati: 74.50MB + indice: 4.58MB + motore InnoDB
    qkl_raneri_danea_scheduled: Dati: 21.55MB + indice: 0.00MB + motore InnoDB
    qkl_sgs_log_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_sgs_log_visitors: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_termmeta: Dati: 0.09MB + indice: 0.16MB + motore InnoDB
    qkl_terms: Dati: 0.08MB + indice: 0.09MB + motore InnoDB
    qkl_term_relationships: Dati: 3.50MB + indice: 2.41MB + motore InnoDB
    qkl_term_taxonomy: Dati: 0.09MB + indice: 0.11MB + motore InnoDB
    qkl_usermeta: Dati: 1.34MB + indice: 0.47MB + motore InnoDB
    qkl_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    qkl_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
    qkl_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_wc_order_product_lookup: Dati: 0.11MB + indice: 0.06MB + motore InnoDB
    qkl_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    qkl_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_wc_product_attributes_lookup: Dati: 2.52MB + indice: 2.52MB + motore InnoDB
    qkl_wc_product_meta_lookup: Dati: 3.52MB + indice: 6.02MB + motore InnoDB
    qkl_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wdp_orders: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    qkl_wdp_order_items: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    qkl_wdp_rules: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_wfblockediplog: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wfblocks7: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    qkl_wfconfig: Dati: 2.52MB + indice: 0.00MB + motore InnoDB
    qkl_wfcrawlers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wffilechanges: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wffilemods: Dati: 6.52MB + indice: 0.00MB + motore InnoDB
    qkl_wfhits: Dati: 0.14MB + indice: 0.05MB + motore InnoDB
    qkl_wfhoover: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wfissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    qkl_wfknownfilelist: Dati: 2.52MB + indice: 0.00MB + motore InnoDB
    qkl_wflivetraffichuman: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wflocs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wflogins: Dati: 0.17MB + indice: 0.06MB + motore InnoDB
    qkl_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wfnotifications: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wfpendingissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    qkl_wfreversecache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wfsnipcache: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    qkl_wfstatus: Dati: 0.13MB + indice: 0.11MB + motore InnoDB
    qkl_wftrafficrates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wpfront_ure_login_redirect: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_wpfront_ure_options: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_wpfront_ure_post_type: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wpfront_ure_taxonomy: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_wpvivid_scan_result: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wpvivid_unused_uploads_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wt_iew_action_history: Dati: 0.09MB + indice: 0.00MB + motore InnoDB
    qkl_wt_iew_cron: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wt_iew_ftp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    qkl_yoast_indexable: Dati: 19.55MB + indice: 8.77MB + motore InnoDB
    qkl_yoast_indexable_hierarchy: Dati: 1.52MB + indice: 1.03MB + motore InnoDB
    qkl_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    qkl_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    qkl_yoast_seo_links: Dati: 0.09MB + indice: 0.06MB + motore InnoDB
    qkl_ywdpd_exclusion_list_table: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    
    ### Post Type Counts ###
    
    attachment: 5845
    custom_css: 1
    custom-css-js: 5
    customize_changeset: 6
    elementor_library: 48
    iubenda_form: 1
    jet-engine-booking: 5
    jet-menu: 4
    jet-popup: 4
    jet-smart-filters: 7
    jet-theme-core: 3
    jet-woo-builder: 10
    nav_menu_item: 20
    page: 19
    post: 6
    product: 5644
    revision: 3699
    shop_coupon: 2
    shop_order: 60
    wcb2b_group: 1
    wp_global_styles: 1
    yaymail_template: 11
    ywdpd_discount: 88
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (33) ###
    
    weLaunch Framework: by weLaunch.io – 1.0.10
    Simple Custom CSS and JS: by SilkyPress.com – 3.39
    Elementor: by Elementor.com – 3.6.5
    Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.91
    JetBlocks For Elementor: by Crocoblock – 1.3.2
    JetElements For Elementor: by Crocoblock – 2.6.4
    JetEngine: by Crocoblock – 2.11.8
    JetPopup: by Crocoblock – 1.5.6
    JetSearch For Elementor: by Crocoblock – 2.1.17
    JetSmartFilters: by Crocoblock – 2.3.11
    JetTabs For Elementor: by Crocoblock – 2.1.17
    JetThemeCore: by Crocoblock – 2.0.0
    JetWooBuilder For Elementor: by Crocoblock – 1.12.4
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    Make Column Clickable Elementor: by Fernando Acosta – 1.4.0
    PixelYourSite: by PixelYourSite – 9.0.0
    SiteGround Optimizer: by SiteGround – 7.0.9
    SVG Support: by Benbodhi – 2.4.2
    WooCommerce B2B Sales Agents: by Code4Life – 1.1.3
    WooCommerce B2B: by Code4Life – 3.0.9
    WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
    WooCommerce Custom Payment Gateway: by WPRuby – 1.3.5
    WooCommerce PayPal Payments: by WooCommerce – 1.7.0 (aggiornamento alla versione 1.8.0 disponibile)
    Punti premio WooCommerce: by weLaunch – 1.1.13
    WooCommerce Smart Coupons: by StoreApps – 4.35.0
    WooCommerce: by Automattic – 6.4.1
    Wordfence Security: by Wordfence – 7.5.9
    Yoast SEO: by Team Yoast – 18.8
    WPFront User Role Editor: by Syam Mohan – 3.2.1.11184
    YayMail - WooCommerce Email Customizer: by YayCommerce – 2.9
    YITH WooCommerce Dynamic Pricing and Discounts Premium: by YITH – 3.5.0
    YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.1.0
    YITH WooCommerce Product Bundles Premium: by YITH – 1.12.0
    
    ### Inactive Plugins (1) ###
    
    WP Rollback: by GiveWP.com – 1.7.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    yith_bundle (yith_bundle)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #8 - /negozio/
    Carrello: #9 - /carrello/
    Pagamento: #10 - /pagamento/
    Il mio account: #11 - /account/
    Termini e condizioni: ❌ La pagina non è impostata
    
    ### Theme ###
    
    Name: Hello Elementor Child
    Version: 1.0.0
    Author URL: https://crocoblock.com/
    Child Theme: ✔
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.5.0
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php
    /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php
    /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php
    /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-login.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ✔
    Shop country code: IT
    WooCommerce currency supported: ✔
    PayPal card processing available in country: ✔
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: ✔
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    
    ### Action Scheduler ###
    
    Operazione annullata: 1
    Oldest: 2022-04-13 14:37:11 +0200
    Newest: 2022-04-13 14:37:11 +0200
    
    Completato: 1.224
    Oldest: 2022-04-08 14:15:44 +0200
    Newest: 2022-05-09 11:35:57 +0200
    
    Operazione non riuscita: 36
    Oldest: 2021-10-08 14:59:33 +0200
    Newest: 2021-10-21 11:05:36 +0200
    
    ### Status report information ###
    
    Generated at: 2022-05-09 14:04:37 +02:00
    
    In the meantime, I will check that our hosting service meets your recommendations.
    
    I will update you.
    
    Thread Starter Mario

    (@okkocomunicazione)

    Hi Raif,

    yes, we have already tried using another basic theme (Twenty-Twenty) but the problem persists. What we have noticed, I repeat, is that this error only occurs with pages linked to Woocommerce (shop page, product page, etc).

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)