UPS's Replies - page 3 | WordPress.org

Forum Replies Created

Viewing 15 replies - 31 through 45 (of 72 total)

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Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] Can’t activate plugin due to fatal error

Plugin Author UPS
(@officialups)

4 years, 7 months ago

Hello,
Thanks for reaching out.
We regret that you’re facing difficulties with the plugin setup.
If you still need our assistance with the setup of the plugin – we would be glad to help quickly.
Please contact us by upsplugins@ecommerce.help or open up a ticket on ecommerce.help.

Thanks.

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] manual order (woo orders/phone-orders-for-woocommerce)

Plugin Author UPS
(@officialups)

4 years, 7 months ago

Hello,
Thanks for reaching out.
We regret that you’re facing difficulties with the plugin setup.
Kindly note that we’re only supporting the official UPS plugin that doesn’t have any integrations with 3rd party “phone orders” plugins.
Anyway, if you still need our assistance with the default functionality of the plugin – we would be glad to help quickly.
Please contact us by upsplugins@ecommerce.help or open up a ticket on ecommerce.help.

Thanks.

Forum: Reviews
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] Work but with some limitations and bugs

Plugin Author UPS
(@officialups)

4 years, 9 months ago

Dear @lpdsgn,

we’d like to inform you that eCommerce Help – an Itembase powered Service and verified UPS Ready Partner – is officially supporting, maintaining, and updating the UPS Shipping and UPS Access Point™ Plugin for WooCommerce

We’d like to investigate the issue further. Please open a ticket on https://ecommerce.help/product/ups-plugins#ticket for further investigation

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] UPS Shipping Plugin Causing Critical Issues

Plugin Author UPS
(@officialups)

5 years, 6 months ago

Good afternoon,

can you pls send an e-mail to following contact: UPSB2CEcommercePluginSupport@ups.com

Please can you share below details so that we can ask for the plugin IT support.

• Company Name:
• UPS Account #:
• Contact Name:
• Contact phone:
• Contact email:
• Country:
• Plugin Version:
• Browser (Internet Explorer, Chrome, Firefox, Safari, etc.):
• Website URL:
• Test Environment Credentials:
o User ID:
o Password:
• Error Code/Message (image or text):
• Description of issue (include steps to duplicate):

Thanks and best regards,

UPS Team

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] UPS plugin for United States

Plugin Author UPS
(@officialups)

5 years, 7 months ago

Good Morning Sir, Madame,

the UPS Official Plugin is not planned to be available for US Merchants unfortunately.
Please refer to UPS Ready partners that provide a wide variety of plugins available in US territory at link below:
https://www.ups.com/us/en/services/technology-integration/ups-ready.page#0

Best regards,

UPS Team

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] Plugin Causing Conflicts

Plugin Author UPS
(@officialups)

5 years, 7 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] UPS for ARGENTINA

Plugin Author UPS
(@officialups)

5 years, 7 months ago

Hello Sir/Madame,

This plugin is currently available for merchants in Europe (POLAND, FRANCE, UNITED KINGDOM, GERMANY, ITALY, SPAIN, NETHERLANDS, BELGIUM)

Please refer to your UPS sales representative or by calling the ups customer center to be advised on alternative solutions to ship with UPS

Best regards,

UPS Team

Forum: Reviews
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] All right at the beginning, too bad it didn’t last long!

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Reviews
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] Slows down Website massivly

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] Checkout Coupon Issues

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] Connection error, try later to install and configure

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] UPS PLUGIN

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] conditional free shipping

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] Wrong worning message about version

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Forum: Plugins
In reply to: [UPS Shipping and UPS Access Point™: Official Plugin] totally f****ed up

Plugin Author UPS
(@officialups)

5 years, 8 months ago

Dear Sir, Madame,
Apologies for the delayed response.
If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
Thank you,
UPS

United States 1-877-289-6418
Belgium +32-(0)22 566619
France +33-(0)157324060
Germany +49-(0)69 66308037
Italy +39-0248270032
Netherlands +31-(0)205040602
Poland +48 (0) 22 203 03 21
Spain +34-(0)917459877
United Kingdom +44-(0)207 9490192

Viewing 15 replies - 31 through 45 (of 72 total)

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