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Forum: Plugins
In reply to: [BetterDocs – AI Documentation, Knowledge Base, Docs, FAQ with Chatbot] Issue with BetterDocs home page coming as BLANK.

Thread Starter nityarao
(@nityarao)

4 years, 8 months ago

Guys

Did you change the settings on my website?

Seems you changed the home page images etc.

I had shared the admin id and pwd to fix the issues that’s raised by you.

Seems you also added new page and its creating problems.

Can you tell me what you did?

thanks
nitya

Forum: Plugins
In reply to: [BetterDocs – AI Documentation, Knowledge Base, Docs, FAQ with Chatbot] Issue with BetterDocs home page coming as BLANK.

Thread Starter nityarao
(@nityarao)

4 years, 8 months ago

Hi,

I use “Manual theme” and it has its own “KnowledgeBase”. So I changed the BetterDocs “doc” tag to “erpdocs” that’s different from the regular one.

2 Observations.

1. I saw an error in JS program where “admin.php” file was shown as an error in browser’s “console”.

2. If I click on the “https://www.mywebsite.com/docs -I can see the Dashboard as “Archives”. But if I click on the “BetterDocs” link, the page comes as BLANK. I created a USERID called “BETTER-DOCS” too.

thanks

thanks

Viewing 2 replies - 1 through 2 (of 2 total)