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  • Plugin Author NinjaWeb

    (@ninjaw3b)

    Hi Adendum,

    Thank you for trying NinjaWeb Smart Media Optimizer and for taking the time to share your feedback.

    We are glad to hear the plugin worked well overall, especially on a website with a large number of heavy subscriber-uploaded images.

    We would like to investigate the issue you mentioned with the filter settings causing fatal errors. Could you please provide a little more information so our team can reproduce and test it properly?

    Could you let us know:

    • Which filter setting or option caused the issue?
    • Which page it happened on, for example the bulk optimizer, media library, or plugin settings page?
    • The exact fatal error message, if available
    • Any related PHP error log entry from the same time
    • The PHP version running on the site
    • Whether any other image optimization, media library, or caching plugins are active

    Also, thank you for noting that the site is running WordPress 7.0. We will include that in our testing.

    Once we have those details, we can investigate further and work on improving compatibility.

    Regards

Viewing 1 replies (of 1 total)