nimblechapps

Hey André,

Thanks for your response. I have been trying to recreate the problem for last 3 hours, but couldn’t recreate it at my end.

Could you please help me with the following?
WP Version
CF7 Version

Also please, let me know if you are using any other plugin which is dependent on CF7.

Further, if it is possible for you to provide me the Screenshot of your plugins page, so I can see what plugins are installed and I can install the exact same plugins to recreate the problem.

Further more, if you could be available online or if we could do a quick run over TeamViewer, it would be really helpful for my team to figure out the exact cause, they can work around a bit to check in detail.

This can be a quick fix [However I do not suggest it, and would like to provide proper one] – https://wordpress.org/support/topic/after-update-tot-44-the-standard-editor-has-problems?replies=9

As discussed with Viraj over teamviewer, the problem for saving new entries with new form is resolved.

However, for the problem where data is still not showing up for your already created forms is being resolved. We would reply you back with the solution pretty soon.

Thank you so much for your kind words… We will keep you posted for new updates.

Please let us know if you face any problem in future.

Dear phraisohn,

We have checked and realised that your wp-config.php might have the collate as utf8mb4_unicode_ci which should actually be utf8_general_ci
In later versions of WordPress it started using collate and characterset as utf8mb4 but in order to have language other than English we must have collate and characterset as utf8.

Here’s how it should look after you change it in wp-config.php

/** Database Charset to use in creating database tables. */
define('DB_CHARSET', 'utf8');
/** The Database Collate type. Don't change this if in doubt. */
define('DB_COLLATE', 'utf8_general_ci');

I am marking this as resolved, please do let me know if you still face any trouble.

Note: the entries which are already made [i.e. which shows question marks right now] would not get automatically converted, but the entries made after this change would work absolutely fine. Previous entries would not change because they are already posted as question marks and there is no rolling them back.

Hi sixtyseven

Thank you so much…. I was really expecting someone to come and provide me feedback. You are the first person of reviewer of this plugin, and I am really impressed with your inputs. I am currently trying to check both the things at my end to resolve it ASAP.

In the meantime, could you please help me with the following. It would really help me get this corrected very fast:

1. WordPress Version you are using
2. Contact Form 7 Version you are using
3. Screenshots of the problem (if you can)

Thank you once again