Tom Person
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Forum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Ok, since i dont have time to move to a new hosting at the moment I upgraded to deluxe hosting plan. when checking my error logs I could see tons of errors like the following:
[Fri Jul 23 08:21:18 2010] [error] [client 186.49.57.5] (104)Connection reset by peer: FastCGI: comm with server “/var/chroot/home/content/l/a/r/larutadelraid/html-x-httpd-php5” aborted: read failed
[Fri Jul 23 08:21:18 2010] [error] [client 186.49.57.5] FastCGI: incomplete headers (0 bytes) received from server “/var/chroot/home/content/l/a/r/larutadelraid/html-x-httpd-php5”
All right, since I’ve been digging on this for days, i remember reading about people having similar problems. So, I disabled Fast CGI php processor. It seems I’ve got rid of those errors, but now I’m getting tons of the following:
[Fri Jul 23 11:01:26 2010] [error] [client 66.197.227.199] Premature end of script headers: /var/chroot/home/content/l/a/r/larutadelraid/html/index.php
Does this say anything to you?
Forum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Thanks for replying mrmist! I’m seeing the error on IE and FF and Chrome. I’ll move the stuff from godaddy to my local LAMP installation and see what goes on…But something tells me everything’s gonna be all right…While investigating this issue I see a ton of people having problems with wordpress+godaddy.
Forum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Samuel, no, as stated on my first post i’m on linux economy plan.
🙁
Forum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Hi MacManX, thanks for your reply. As I stated, I already tested deactivating all plugins, and the random problem still remains. I also contacted godaddy support via email in a new attempt to get a meaningful response out of them. All I got was a robotic response telling me that “error logs are only available for Deluxe and Unlimited hosting plans” and that “You may wish to consult with a community forum online or do a search on your favorite search engine as other users may have encountered a similar problem”. So, no error logs, no luck. Note that when you go to the products page at godaddy, this error log limitation for economy hosting is not mentioned at all…
I’m probably moving to bluehost, for a change. Godaddy support sucks.
Forum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Update: I was on the phone for around 20-30 minutes with godaddy. Guess what? They say that since I’m on economy plan, my hosting account doesn’t even generate logs (something i feel hard to believe), and they “offered” an upgrade to the next level of hosting account so I could get access to the error logs and pinpoint the problem myself, and while at it they would move my hosting to one of the more “robust” web servers (?).
I don’t know what you think, but I feel this is not a very good customer policy. Seems like i have to pay just to get the privilege to access some error log, so I can *start* taking a look at the problem. I mean, upgrading to a higher plan won’t even assure that the problem goes away, just that I’ll be able to try to track down what’s going on…
Forum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Update: I deactivated all plugins but Akismet. Guess what? I’m still getting 500 internal server error on between a high % of the requests according to Host Tracker (between 30% and 50%!). This is very, very bad.
MacManX, as I stated, unfortunately i don’t have access to my server error log (linux economy plan @ godaddy won’t allow such a “privilege”). I’ll try with a support ticket, but from what I’ve read so far regarding godaddy support, I wouldn’t hold my breath.