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  • Thread Starter nicolefoornp

    (@nicolefoornp)

    Hello Maya,

    Thank you for getting back to us. Our developer was finally able to look at this issue more in depth for us (they setup the settings for the plugin). For some reason, it seems to be the wp-admin masking that started causing the issue because once that setting was turned off after reactivating the plugin our edit screen works. Everything loads properly with no more crashing.

    Originally, once we tried to edit any post or page in our backend, which worked completely fine up until last week except for a small hiccup which an update to a plugin fixed last month, the screen would immediately freeze and then crash with either a code hangup error message or out of memory error message.

    Advanced Custom Fields Pro would load briefly and disappear and Yoast SEO & SEO Premium would enter a loop of death.

    Thread Starter nicolefoornp

    (@nicolefoornp)

    We figured out it may not be Gutenberg but Jetpack. We aren’t sure if Gutenberg might have kicked this behavior off in Jetpack or when we updated our Jetpack settings, but we had to turn off serving up fast images and then go back and fix the blown up images one by one.

Viewing 2 replies - 1 through 2 (of 2 total)