Forum Replies Created

Viewing 15 replies - 16 through 30 (of 126 total)
  • Thread Starter infosws

    (@nicksws)

    Hello,

    Its been 5 weeks since I posted this now, any progress please?

    infosws

    (@nicksws)

    This is very disappointing. We use sparkpost for hundreds of clients. I contacted them via support a few months ago and this was their response:

    “We apologize for any inconvenience this may cause due to the WordPress Plugin has not been actively maintained. While the plugin itself may not be actively updated, please rest assured that the SparkPost email-sending service is fully functional and reliable.

    We recommend using the SparkPost API directly in your WordPress environment to integrate and send emails seamlessly.”

    infosws

    (@nicksws)

    Hi,

    We’ve just noticed this as well on a clients website. Normal emails are sent but not the one to the gift card recipient.

    Thread Starter infosws

    (@nicksws)

    The language is set to English (UK).

    Here’s the status report:

    WordPress Environment
    
    WordPress address (URL): https://www.ukcolloidalsilver.co.uk
    Site address (URL): https://www.ukcolloidalsilver.co.uk
    WC Version: 7.8.2
    REST API Version: ✔ 7.8.2
    WC Blocks Version: ✔ 10.2.4
    Action Scheduler Version: ✔ 3.5.4
    Log Directory Writable: ✔
    WP Version: 6.2.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    Server Environment
    
    Server Info: Apache/2.4.56 (Unix) OpenSSL/1.0.2k-fips
    PHP Version: 7.4.20
    PHP Post Max Size: 8 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 2000
    cURL Version: 7.29.0
    NSS/3.53.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.44-MariaDB
    Max Upload Size: 8 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    Database
    
    WC Database Version: 7.8.2
    WC Database Prefix: ifyqu_
    Total Database Size: 957.69MB
    Database Data Size: 550.62MB
    Database Index Size: 407.07MB
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    ifyqu_mailpoet_statistics_newsletters: Data: 1.07MB + Index: 1.66MB + Engine MyISAM
    ifyqu_mailpoet_statistics_opens: Data: 0.58MB + Index: 1.71MB + Engine MyISAM
    ifyqu_mailpoet_statistics_unsubscribes: Data: 0.10MB + Index: 0.13MB + Engine MyISAM
    ifyqu_mailpoet_statistics_woocommerce_purchases: Data: 0.16MB + Index: 0.21MB + Engine MyISAM
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    API Enabled: ✔
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
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    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
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    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    WC Pages
    
    Shop base: #180 - /shop/
    Basket: #181 - /basket/
    Checkout: #182 - /checkout/
    My account: #183 - /my-account/
    Terms and conditions: #414 - /terms-and-conditions/
    
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    Author URL:
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    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
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    Avada/woocommerce/single-product/tabs/additional-information.php
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    Enabled Features: activity-panels
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    Oldest: 2023-06-09 15:30:40 +0100
    Newest: 2023-07-10 14:56:38 +0100
    
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    `

    Hi,
    I also see this issue when delete selected.
    It then recreates missing transients with the same expiry as before.
    Similar to a previous post.
    https://wordpress.org/support/topic/deleting-selected-transients-not-deleting-timeouts/

    Thread Starter infosws

    (@nicksws)

    Hi,

    The video was helpful but it doesn’t look like the right thing.
    It’s the Elementor Maintenance Mode template where the issue is. Here’s a Loom video.

    https://www.loom.com/share/3abdd4e6a511446aa1e6cfe325ba8e12

    Hope this helps to explain better.

    Thread Starter infosws

    (@nicksws)

    Hi,

    I can’t give you the actual URL as it’s now a live website (with a holding page).

    I’ve created a test area and tested it further.
    I have Hello theme, Elementor Free, Classic Editor and Rank Math.

    It fails to work when Rank Math is active.

    I can give you access to my test area if you like.

    Thread Starter infosws

    (@nicksws)

    Hi Frank,

    I passed this on and Map Press made some changes which solved the problem!

    Thanks for the help!

    Thread Starter infosws

    (@nicksws)

    Hi!

    So i’ve spoken to who put the website together recently and I have some more information now.

    The user that had access was actually a custom role and the permissions were set to that. So now you’ve made some changes, we’ve just needed to update the permissions to the new post type.

    Having your own panel to set the permissions would be great, much easier then using a 3rd party solution 🙂

    Thanks for your help!

    Thread Starter infosws

    (@nicksws)

    Hi Frank,

    I’ll pass this on and let you know of any updates!

    Thanks
    Steven

    Thread Starter infosws

    (@nicksws)

    Hi,

    This effects all pages with or without a Map on them, I did contact the developer and they said:

    I can’t say why Autoptimize might not perform as expected, but I can tell you that MapPress excludes its scripts & CSS from AO.

    This is because AO mangles the scripts (which are already minified), preventing both MapPress and the Google APIs from working.

    You can see the relevant code in file ‘mappress.php’, filter ‘autoptimize_filter_js_exclude’, etc.

    Again – the exclusion should only be for the MapPress scripts & CSS, so I’m not sure why it would affect anything else.

    So i’m not really sure where to go from here, its the moment I turn the plugin on, AO doesn’t function in the same way.

    Thread Starter infosws

    (@nicksws)

    Hi,

    Is anyone reading these threads?
    We bought this in April 2021 and was still waiting to prove this works with the free version before deploying this further.

    Unless there’s a better place to ask for support?

    Thanks.

    infosws

    (@nicksws)

    Hi,

    We also have this issue on a clients website.
    From what we can see, the fontawesome font is being called from the wrong folder (webfonts) from the fontawesome.css file.

    Hope that helps.

    Hi,

    I’ve had to rollback the plugin to 3.5.2 to get it to work again.

    Hi,

    I think the problem might be back again.
    We’ve just updated a customer to 3.6.1 and now the private products are having this issue.
    The can see/select the product but when they click “recalculate” it shows “Product does not exist”.

Viewing 15 replies - 16 through 30 (of 126 total)