WP Native

Hello @jesajovana,

Thanks for sharing the site URL. Upon checking, the issue occurs on small screen devices. You can copy the below css and add in your theme’s custom css section.

@media only screen and (min-width: 320px) and (max-width: 420px){.woocommerce-billing-fields__field-wrapper{
	width: 95%!important;
}}

Let me know if this works!
Naz.

Hello @moepolska,

Add the below code to your child theme’s functions.php file or via a plugin that allows custom functions to be added, such as the Code snippets plugin. Avoid adding custom code directly to your parent theme’s functions.php file as this will be wiped entirely when you update the theme.

/**
 * Auto Complete all WooCommerce orders.
 */
add_action( 'woocommerce_thankyou', 'custom_woocommerce_auto_complete_order' );
function custom_woocommerce_auto_complete_order( $order_id ) { 
    if ( ! $order_id ) {
        return;
    }

    $order = wc_get_order( $order_id );
    $order->update_status( 'processing' );
}

Hope this helps!
Naz.

Hello @webbbiz,

The email that the customer sent us does not match with the template of our email and not even from our store email address. Very confusing.

Do the following in order to narrow down the issue;

1. In your admin menu, navigate to WooCommerce > Settings > Email > Processing order. And make sure the email notification is enabled.(https://prnt.sc/vRJ6ZF7cuBHS) Optionally, you may check other order status too.

2. Also, you may consider installing the “WP Mail Logging” So this will help you to figure out whether the email is going from your sever end or not.

Hope this helps!
Naz.

Hello @bdeirhiba990,

Similar issue can be found here. Sometimes the default woo templets might have overwritten by the theme. Try switching back to storefront theme and see if the problem persist.

Let me know once you checked!
Naz.

Hello @manuelschoettle,

It seems the “[woocommerce_checkout”]” outputting twice. Check your sortcode page once again.

Naz.

My apologies for the late reply. Could you please share a Snapshot/video on where exactly that you’re trying to change?

Naz.

Probably not. I’d still suggest you to clean up all your malware stuff by using plugin like “Wordfence” which will scan your entire website and helps you identify the malware and get rid off them so.

1. Clean up your site before moving to a new Installation
2. Avoid using nulled themes/plugins

I recommend getting help from an expert.

Cheers,
Naz.

• This reply was modified 4 years, 2 months ago by WP Native.

Hello @dkanika,

As suggested by @oaoyadeyi, try switching to the default theme to see if that helps. Also have you updated the lasted version of WP? if yes, contact your host. They can roll back to the previous version.

Cheers
Naz.