nathamejia

Hello, try both options and I still get the same problem I have not been able to connect woocommerce with facebook
This is the System Status

### WordPress Environment ###

WordPress address (URL): https://www.bonatticolombia.com
Site address (URL): https://www.bonatticolombia.com
WC Version: 6.9.4
REST API Version: ✔ 6.9.4
WC Blocks Version: ✔ 8.3.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.30
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.85.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.17-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.9.4
WC Database Prefix: wpt3_
Tamaño total de la base de datos: 129.15MB
Tamaño de los datos de la base de datos: 110.28MB
Tamaño del índice de la base de datos: 18.87MB
wpt3_woocommerce_sessions: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB
wpt3_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wpt3_woocommerce_order_items: Datos: 0.20MB + Índice: 0.11MB + Motor InnoDB
wpt3_woocommerce_order_itemmeta: Datos: 4.52MB + Índice: 3.03MB + Motor InnoDB
wpt3_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wpt3_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_actionscheduler_actions: Datos: 0.28MB + Índice: 0.41MB + Motor InnoDB
wpt3_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_actionscheduler_logs: Datos: 0.23MB + Índice: 0.19MB + Motor InnoDB
wpt3_aepc_custom_audiences: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_aepc_logs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_categorymeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_comments: Datos: 1.52MB + Índice: 1.22MB + Motor InnoDB
wpt3_dokan_announcement: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_dokan_orders: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_dokan_refund: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_dokan_vendor_balance: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_dokan_withdraw: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_duplicator_packages: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_epaycoagregador_order: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wpt3_epayco_order: Datos: 0.09MB + Índice: 0.00MB + Motor InnoDB
wpt3_e_events: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_ip2location_country_blocker_rate_limit_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_ip_geo_block_cache: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_ip_geo_block_logs: Datos: 0.34MB + Índice: 0.03MB + Motor InnoDB
wpt3_ip_geo_block_stat: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_litespeed_img_optm: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_litespeed_url: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_litespeed_url_file: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
wpt3_loginizer_logs: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
wpt3_member_catmeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_options: Datos: 6.36MB + Índice: 0.22MB + Motor InnoDB
wpt3_portfolio_catmeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_postmeta: Datos: 49.52MB + Índice: 10.03MB + Motor InnoDB
wpt3_posts: Datos: 41.52MB + Índice: 0.86MB + Motor InnoDB
wpt3_product_catmeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_css: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_css_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_layer_animations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_layer_animations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_navigations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_navigations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_sliders: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_sliders_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_slides: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_static_slides: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_revslider_static_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_sbi_feeds: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_sbi_feed_caches: Datos: 1.52MB + Índice: 0.02MB + Motor InnoDB
wpt3_sbi_instagram_feeds_posts: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_sbi_instagram_feed_locator: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_sbi_instagram_posts: Datos: 0.41MB + Índice: 0.00MB + Motor InnoDB
wpt3_sbi_sources: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_snippets: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_termmeta: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
wpt3_terms: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
wpt3_term_relationships: Datos: 0.09MB + Índice: 0.08MB + Motor InnoDB
wpt3_term_taxonomy: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
wpt3_usermeta: Datos: 0.41MB + Índice: 0.39MB + Motor InnoDB
wpt3_users: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB
wpt3_wc_admin_notes: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wpt3_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wc_customer_lookup: Datos: 0.19MB + Índice: 0.13MB + Motor InnoDB
wpt3_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_wc_order_coupon_lookup: Datos: 0.06MB + Índice: 0.06MB + Motor InnoDB
wpt3_wc_order_product_lookup: Datos: 0.33MB + Índice: 0.41MB + Motor InnoDB
wpt3_wc_order_stats: Datos: 0.27MB + Índice: 0.27MB + Motor InnoDB
wpt3_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wpt3_wc_product_attributes_lookup: Datos: 0.08MB + Índice: 0.08MB + Motor InnoDB
wpt3_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wc_product_meta_lookup: Datos: 0.08MB + Índice: 0.09MB + Motor InnoDB
wpt3_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wdr_order_discounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wdr_order_item_discounts: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
wpt3_wdr_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wpfm_backup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wp_phpmyadmin_extension__errors_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wysija_campaign: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_campaign_list: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_custom_field: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_email: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_email_user_stat: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_email_user_url: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_form: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_list: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_queue: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wysija_subscriber_ips: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_wysija_url: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_url_mail: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_user: Datos: 0.06MB + Índice: 0.02MB + Motor InnoDB
wpt3_wysija_user_field: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_user_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_wysija_user_list: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wpt3_yith_wcwl: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wpt3_yith_wcwl_lists: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB

### Post Type Counts ###

attachment: 679
custom_css: 1
customize_changeset: 5
elementor_library: 4
member: 4
nav_menu_item: 11
oembed_cache: 1
page: 22
polylang_mo: 2
popup: 2
popup_theme: 8
porto_builder: 11
post: 6
product: 102
product_variation: 106
revision: 1236
shop_coupon: 13
shop_order: 2119
wpcf7_contact_form: 4
wysijap: 1
yith_wcan_preset: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (32) ###

Polylang: por WP SYNTEX – 3.1.3
ePayco WooCommerce: por ePayco – 4.0.x
ePayco WooCommerce agregador: por ePayco – 4.x.x
Child Theme Configurator: por Lilaea Media – 2.5.9
Editor clásico: por Colaboradores de WordPress – 1.6.2
Code Snippets: por Code Snippets Pro – 3.2.0
Contact Form 7: por Takayuki Miyoshi – 5.4.1
Joinchat: por Creame – 4.5.9
Duplicate Page: por mndpsingh287 – 4.4.9
Dynamic Featured Image: por Ankit Pokhrel – 3.7.0
Elementor: por Elementor.com – 3.7.7
Facebook for WooCommerce: por Facebook – 2.6.24
GA Google Analytics: por Jeff Starr – 20220517
Smash Balloon Instagram Feed: por Smash Balloon – 6.0.6
IP Geo Block: por tokkonopapa – 3.0.17.4
LiteSpeed Cache: por LiteSpeed Technologies – 5.1
Loco Translate: por Tim Whitlock – 2.6.2
Loginizer: por Softaculous – 1.7.2
Porto Theme - Functionality: por P-Themes – 2.5.0
Really Simple SSL: por Really Simple Plugins – 5.3.3
Regenerar miniaturas: por Alex Mills (Viper007Bond) – 3.1.5
Slider Revolution: por ThemePunch – 6.2.6
Woo Discount Rules: por Flycart – 2.4.4
WooCommerce: por Automattic – 6.9.4
Administrador de archivos WP: por mndpsingh287 – 7.1.6
WP phpMyAdmin: por Puvox.software – 5.2.0.7
WP Sitemap Page: por Tony Archambeau – 1.9.1
WPS Hide Login: por WPServeur
NicolasKulka
wpformation – 1.9.6

MailPoet 2: por MailPoet – 2.22
YITH WooCommerce Ajax Product Filter: por YITH – 4.14.0
YITH WooCommerce Ajax Search: por YITH – 1.23.0
YITH WooCommerce Wishlist: por YITH – 3.13.0

### Inactive Plugins (7) ###

Akismet Anti-Spam: por Automattic – 5.0
Dokan: por weDevs – 3.6.4
Porto Theme - Functionality: por P-Themes – 1.7.5
Social Slider Feed: por creativemotion – 2.0.7
WOOCS - WooCommerce Currency Switcher: por realmag777 – 1.3.8
WPBakery Page Builder: por Michael M - WPBakery.com – 6.1
YITH Color and Label Variations for WooCommerce: por YITH – 1.23.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: COP ($)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Base de la tienda: #207 - /shop/
Carrito: #208 - /carrito/
Finalizar compra: #209 - /pago/
Mi cuenta: #210 - /my-account/
Términos y condiciones: ❌ Página sin definir

### Theme ###

Name: Porto Child 02
Version: 5.4.6.1651177037
Author URL: http://www.portotheme.com/
Child Theme: ✔
Parent Theme Name: Porto
Parent Theme Version: 6.5.0
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ✔

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔ Next scheduled: 2022-10-07 22:48:08 +00:00
Options: ✔
Notes: 50
Onboarding: completed

### Action Scheduler ###

Completo: 950
Oldest: 2022-09-07 12:20:30 +0000
Newest: 2022-10-07 21:51:19 +0000

Pendiente: 1
Oldest: 2022-10-08 04:11:48 +0000
Newest: 2022-10-08 04:11:48 +0000

### Status report information ###

Generated at: 2022-10-07 22:06:00 +00:00