musicatwill
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Item Sales Not Reporting CorrectlyJust tested it and changing order to cancelled does not remove the sale from the reporting. And other users have stated that Pending Payment should not show up under reporting. Pending Payment happens a lot for a verity of reasons and should not reduce inventory or show up as sales. Does anyone know how to fix this?
Forum: Plugins
In reply to: [WooCommerce] Item Sales Not Reporting CorrectlyI just tested it again by making an order clicking Proceed to PayPal then went back to the site without paying. Order is mark as Pending Payment and has given that item a sale in the reports. I asked my web-developers about fixing it and they said they can’t change that part of woocommerce. It’s weird because on the Dashboard – WooCommerce Status it shows the Top Selling Item and the sales are always correct for that item. Is there a way to fix this? Does it have to do with settings on PayPal?
Forum: Plugins
In reply to: [WooCommerce] Item Sales Not Reporting CorrectlyUpdate – I found that the reporting is not adding sales from a order with multiple other items. What’s happening is orders that are marked Pending payment are being logged as sales in woocommerce reports – Sales by Product. In the Dashboard – WooCommerce Status – has the correct info for the top seller this month. Is there a way to fix the reports so it only logs completed sales.