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Forum Replies Created
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Forum: Plugins
In reply to: [Comments Import & Export] import for product comments don’t workHi @albatro055,
The issue was because the file shared is not an UTF-8 encoded one. Plugin only supports UTF-8 encoded CSVs. Please leave us a review if plugin/support was useful.
Forum: Plugins
In reply to: [Order Export & Order Import for WooCommerce] Issues when importing CouponsHi @shirkit,
ID is the only unique identifier to consider in case of coupons as names can be duplicate. Therefore it is not ideal to implement a method to merge coupon data based on the coupon name.
Regarding the Product SKU, currently the plugin only export IDs of Products in the coupon’s restriction settings. We will consider your feedback and include the feature in coming updates.
Thanks a lot for your high opinion. Please leave us a review..
Forum: Reviews
In reply to: [Export and Import Users and Customers] Simple PluginHi @robertlee16
Thank you for the review. Could you please consider updating it as a Five Star. If any issues reported, please raise a support ticket here.
Hi @hswebmaster,
Please reach us via support link here with the importing CSV so that we can test it.
Forum: Plugins
In reply to: [Comments Import & Export] import for product comments don’t workHi @albatro055,
Please reach us via support with the importing CSV.
Hi @blackfrogdesign,
As mentioned in the documentation link provided above, the thumbnail entries in the media library is normal as the WP Importer uses a 1:1 relationship with the product and its corresponding image.
Regarding the thumbnail distortion issue, please share us the CSV file via support link here so that we can check it in our test/dev sites.
Hi @zsuzsi1981,
Barcode support is only available with the premium version as shown in the video. We deeply apologize for having the miscommunication.
Barcode generated with the premium version will appear on all labels, not just the emailed invoice PDF.
Hi @zsuzsi1981,
Our plugin generates the barcode only from invoice number generated by the plugin itself according to your preferred settings.
Forum: Plugins
In reply to: [Export and Import Users and Customers] Cannot insert user without emailHi @sasadset,
Ensure that the user email column is mapped to user_email field alone. Please do not map a single column in the CSV to multiple fields. CSV file should be UTF-8 encoded.
Let us know if any query.
Hi @blackfrogdesign,
The regenerate thumbnails option is a WooCommerce option to just generate all shop thumbnails. It won’t remove your existing WP media library images.
Forum: Plugins
In reply to: [Payment Gateway of Stripe for WooCommerce] Apple PayForum: Plugins
In reply to: [Export and Import Users and Customers] Cannot insert user without emailForum: Plugins
In reply to: [Export and Import Users and Customers] User Passwords are not retained.Hi @sinomra,
It’s not the import process that is encrypting the passwords. WordPress encrypts it considering the strings in the user_pass column of the importing CSV as the new passwords and save them in the database in MD5 encryption.
We regret the inconvenience caused.
Forum: Plugins
In reply to: [Export and Import Users and Customers] User Passwords are not retained.Hi @sinomra,
As the passwords are stored in MD5 encryption by WordPress, it is nearly impossible to retrieve/export the original passwords. You can check in your database under the wp-user table to verify this. WordPress does not store the original password string anywhere.
Let us know if any query.
Hi @blackfrogdesign,
We haven’t had any such reports so far. If you are having any issue with thumbnail generation, you can use the WooCommerce option to regenerate all shop thumbnails which would be found under WooCommerce>Status>Tools.