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Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Email subscription not working and successful subscribers missing from stats

Thread Starter MrsFreeloader
(@mrsfreeloader)

10 years, 9 months ago

Hi Jeremy,
I’ve just run a giveaway on my site and one of the calls to action was for people to subscribe to my blog. Several tell me they did subscribe and have given their emails, however, they are not under the Jetpack stats as blog or wordpress subscribers. They must be listed somewhere (along with my husband).

Back to my original issue, I don’t understand how my husband is receiving emails of my new posts if he isn’t listed under the jetpack stats as a subscriber (blog or wordpress). Am I the only one with this issue?

Thanks, Elaine

Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Email subscription not working and successful subscribers missing from stats

Thread Starter MrsFreeloader
(@mrsfreeloader)

10 years, 9 months ago

Thanks Jeremy. This answers all questions except the my husband’s mystery subscription. He receives emails to his gmail address but he is not listed on the email subscriptions or the wordpress subscriptions list. Is there another list of subscribers to be found? I’ll send his email address through privately. Thanks.

Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Email subscription not working and successful subscribers missing from stats

Thread Starter MrsFreeloader
(@mrsfreeloader)

10 years, 9 months ago

Thanks. The website is http://www.feedingthefriedlanders.sg

I have set the ‘members’ setting under ‘Settings’ to anyone can register to be a subscriber. It had been turned off before. I am the only administrator of the site. Do you know whether this has to be on/off re: blog subscriptions?

Thanks in advance.

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