mppellicer
Forum Replies Created
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Forum: Plugins
In reply to: [Google for WooCommerce] Stays in office and does not reconveneCan you provide us with the console errors?
Assuming you are using Chrome. Please go to your browser, and open Dev Tools by right click and then click on “ispect”.
Then click on Console -> Errors in the Dev Tools.
Additionally. Could you share a copy of your site’s System Status Report with us?
You’ll find it at the top of the page under **WooCommerce > Status > Get system report > Download for support (after you scroll down a bit)**. Once you have the System Status Report file, please attach it to your reply.
Finally, please send us as well the logs from Google for WooCommerce
You’ll find it at the top of the page under **WooCommerce > Status > Logs And then google-listings-and-ads
Forum: Plugins
In reply to: [Google for WooCommerce] GTIN – EAN Field in CSV export not foundSince WooCommerce 9.5 we do add support for Import and Export GTIN
Forum: Plugins
In reply to: [Google for WooCommerce] How can I remove duplicate GTIN@troyw2015 Notice we do have a GTIN Migration tool in place also.
We do hide GTIN field Inside Google for WooCommerce extension only for new installs old installations can still see the old value, but for new editions they should do in Product Inventory. In case GTIN is set in Product Inventory (a new feature of WooCommerce introduced in August 2024) it will have precedence over the old GTIN in the extension. In case is not migrated we will still try to read the old GTIN for backwards compatibility. But we recommend doing the migration.
Forum: Plugins
In reply to: [Google for WooCommerce] GTIN-EAN field grey, cannot be editedHi @eajlbekkers Happy to hear the GTIN feature and migration issue is solved for you.
For the other request you mentioned, please feel free to open a new different thread with your specific topic with all the information you can so we can assist further.
Forum: Plugins
In reply to: [Google for WooCommerce] GTIN-EAN field grey, cannot be editedThe new GTIN field in WooCommerce Core will have priority over the deprecated GTIN field in Google for WooCommerce. So in case you add the GTIN in the new inventory field (we recommend to use migration for that) thats the one we will send.
With the migration all the (valid) GTIN in the deprecated Google for WooCommerce field will be copied to their respective GTIN field in the inventory tab (or respective variation) in case it is not set yet (works for Simple and Variations). The previous GTIN wouldn’t be deleted tho. We just copy the data from one field to another.
Caveats:
– If GTIN is already set in the new field. Then the migration will NOT copy the GTIN to avoid accidental overrides.
– The new GTIN field has some validation rules. If the GTIN is not validated it won’t be copied.- This reply was modified 1 year, 5 months ago by mppellicer.
Forum: Plugins
In reply to: [Google for WooCommerce] GTIN-EAN field grey, cannot be edited@eajlbekkers Every variation has as well their own GTIN field.
Just go to the Variable Product – Select “Variations”. Click on the Variation and you will find the GTIN field there.
Forum: Plugins
In reply to: [Google for WooCommerce] GTIN-EAN field grey, cannot be editedHey there @alerion2 ,
The GTIN field inside Google for WooCommerce is replaced in favor of the new GTIN field inside WooCommerce core.
For editing this field please go to Product -> Inventory tab. There you will find the new field.
You mentioned that when you do so, the field returns blank. I tried in my machine with the GTIN number you have in the image ( 8032754128862 ) and it saved correctly. Just to clarify, when you mention returns blank, do you mean in WooCommerce? Can you provide us with the new number you’re trying to use ?
Thanks
- This reply was modified 1 year, 5 months ago by mppellicer.
Hello there, thanks for reaching out Google Listings and Ads forum.
Currently, we are processing the Shipping using Google Shipping Settings specifications. Hence we don’t support weight-based shipping rates, since there are no Google Rates that fit with that kind of configuration.
An alternative approach may be to use some hooks in WCProductAdapter like
woocommerce_gla_product_attribute_valuesand tweak the Shipping based on your needs. Kinda as we do for Virtual products here.I hope this helps.
Forum: Plugins
In reply to: [Google for WooCommerce] Load order gets messed up and ignoring functions.phpHello @parhaggstrom
From now on we didn’t receive any other related report with the same issue. Yours is the first, so we don’t think this is a generalised major issue but something related to your specific site or theme.
Might you please share some specific code and case helping us to identify the problem?