Mark Maunder
Forum Replies Created
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OK thanks, nice to be chatting to someone technical.
You can remove the Wordfence tables by checking the box at the bottom of the options page to remove WF data on deactivation. We also have an accompanying plugin that will do this and more for you:
http://wordpress.org/plugins/wordfence-assistant/
I’m investigating this now using the plugin you mentioned which I think I’ve found:
https://wordpress.org/plugins/black-studio-tinymce-widget/
Going to try and repro the issue and find the root cause.
Regards,
Mark.
Hi Krista,
We don’t modify data of any other plugins and in fact we create our own tables to store our data, so we would not have removed any widgets.
I’d like to help you fix this so here are a few possibilities:
I’d ask your hosting provider to check for table corruption in your database. Installing a new plugin may have triggered a latent issue in your DB.
Immediately check your website error logs. If it’s table corruption or something similar, you’ll see a ton of messages there.
It could be that the issue is not that your widgets have been removed, but that your website is not reading the DB correctly for some reason e.g. your DB is running out of connections, timing out etc, so the site isn’t getting the data it needs to load them.
I’m assuming you’ve tried disabling our plugin and your widgets are still missing, but in case you didn’t, try that.
Also ask your hosting provider to check if your server disk is full, this would also cause an issue like this under certain conditions.
That’s about all I’ve got. Happy to help further even though this is probably not a Wordfence specific issue but more likely caused by a server or DB having problems and installing a new plugin triggered them.
Regards,
Mark.
Hi,
I’m not sure Wordfence is generating this. Looks like the function being called is my_mail_from()?
Regards,
Mark.
Check your PHP ini file where the function is probably disabled.
Regards,
Mark.
Make sure that the limit crawlers is set to more than 4 per minute.
Regards,
Mark.
If you scan again do you get another email alert?
Regards,
Mark.
Yes this issue is still in the current version and it’s slated for removal in the next release which will be out in a few days.
Regards,
Mark.
OK, looks like ou have 256M of memory which is plenty. Can you check your web server error log for messages when the scan stops and let me know what you see?
Regards,
Mark.
Hi,
Was it the TRUNCATE call that was causing problems? Let me know what the problem was and we’ll try to improve it.
Regards,
Mark.
OK, let me know if it reoccurs and we’ll try to help.
Regards,
Mark.
Are those features currently disabled? If have you managed to enable them?
Regards,
Mark.
Thanks, I’ve added your feature request.
Regards,
Mark.
OK thanks for the update. I’ll see if we can optimize this. I do have an issue filed to look at this.
Regards,
Mark.
Hi,
Good question. We’ll chat internally about implementing something that provides a path from ‘locked out’ to ‘IP banned’. Thanks for the suggestion.
We don’t have anything like this currently.
Regards,
Mark.
Hi,
This would be challenging because your web server doesn’t have permission to write to syslog or auth.log and I don’t think it has permissions to use the API.
If there’s some sort of REST API or another type we can plug into to make this happen let me know.
Regards,
Mark.