Mark Maunder
Forum Replies Created
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Just a quick note re plugins leaving traces behind: We actually provide an entire companion plugin called Wordfence Assistant (also in the official repo) that lets you remove our data without having to reinstall Wordfence. And of course Wordfence has the built in option to completely remove all traces – see the bottom of the Wordfence options page.
We had some issues with LiteSpeed web servers when we first launched, that’s been resolved.
Also we now fully support nginx and PHP5-FPM configurations and Falcon will auto-detect if you’re running that and direct you to a page containing the configuration you need.
Falcon is maturing nicely and we’re working hard to make it the best caching option in the business.
I’d also add that our scanning is far superior to anything else out there because we are a WordPress specific product and we maintain a mirror of every plugin, theme and core file ever released along with SHA256 hashes of those files. We compare your files against the known files and that gives us a way to detect zero day infections and exploits which other products (including some very pricey one’s) can’t detect – and of course you can see the file changes and repair your files with Wordfence.
Regards,
Mark.
Also, I just wanted to comment that we don’t show ads in our plugin, so if you did get a version of Wordfence that does show ads or includes something that looks spammy, please let me know where downloaded it because I’m concerned that you may have run across a counterfeit version of our plugin.
Regards,
Mark.
Sorry you didn’t like our plugin. We actually maintain a full mirror of the entire WordPress official core, plugin and theme repository along with SHA256 hashes of all files which we use to compare against your site’s files. Then you’re able to diff the files against our archive of the original.
It sounds like the ‘diff’ function did not work for you and a few other features were not working. I’d love to try to help you get our plugin working. Please post a message in the forum and we’ll work with you.
We take all our customers, free and paid, seriously and I’m always concerned when one of our customers is unhappy. Wordfence isn’t a scam – it really is a full featured and well maintained enterprise level plugin with an active community of free and paid users.
Regards,
Mark Maunder – Wordfence Founder.
You can enter IP’s manually on the blocked IP’s page.
What error are you seeing (in red) when you see the 503 page? Post a screenshot if you can.
Regards,
Mark.
Hi Ian,
This is driving me nuts. I have no idea why you’re seeing this error. The only hypothesis I can come up with is that:
Your mysql database has multiple databases and for some reason the $wpdb handle is switching to a different database when that query occurs which is why it’s claiming the table doesn’t exist. Why it’s doing that is beyond me.
Regards,
Mark.
Ok so I’ve investigated this and we have added support for Jetpack mobile theme. Here’s how it works.
Non-mobile pages will be cached.
Mobile pages will not be cached.
We’re doing this by hooking into the ‘mobile_setup’ action that is defined in:
modules/minileven/minileven.php line 189 in Jetpack 2.9.3.
We simply define a constant to tell Wordfence to not cache the mobile page.
I would have liked to cache desktop AND mobile pages, but we can’t do that because Jetpack’s browser detection is complex and we can’t replicate that in .htaccess rules.
If you would like a mobile theme that can be cached for desktop AND mobile users I recommend getting a responsive theme that switches to mobile within the browser and not on the server.
This feature (support for Jetpack mobile theme) will be in Wordfence 5.0.8 which will be released in approximately 6 days.
Regards,
Mark.
Yes.
Regards,
Mark.
Done. We found 17 new files which are now marked safe.
Any more?
Regards,
Mark.
None. We’re the best by a wide margin and Wordfence is all you need to protect your website. Make sure you have good backups too, but your hosting provider should offer this for free or at low cost.
Regards,
Mark.
Hi Adrian,
Thanks for this report. We’ve found the issue and has fixed it. The fix will be in the next release which will be out in less than 7 days. In the mean time please clear the cache using the cache clearing function and temporarily disable Falcon until the new release is out.
Regards,
Mark.
OK. But be warned: This is going to be an advanced feature because it is going to give people a way to break their sites. So we’re going to make you jump through a whole bunch of hoops before you get to enable this.
Regards,
Mark.
@heartharmony Glad you like it!
@djlinden Please start a new thread and we’ll get that fixed.
Regards,
Mark.
The specific issue with hanging on heartbleed is now fixed. No need to upgrade, the fix was on our scanning servers.
Regards,
Mark.
This issue is now fixed. No need to upgrade, the fix was on our scanning servers.
Regards,
Mark.
Hi,
Please confirm the following for me:
Your database name is:
descon_wordpress
And the prefix of all tables in the database is:
wp_DCcom_
Thanks.