Mark Maunder's Replies - page 21

Forum Replies Created

Viewing 15 replies - 301 through 315 (of 1,317 total)

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Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence 5.1.1 – Blocked IP's not logged in Logins & Logouts

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Hi,

I want to make sure Wordfence is writing to the database. Are you able to see live traffic?

Please check your mysql tables for table corruption. Ask your hosting provider to help you with this if you don’t know how to do it.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence 5.1.1 – Blocked IP's not logged in Logins & Logouts

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

It’s tough for me to correlate your weblogs with what you should be seeing in Wordfence. If you have lockout set to say 3 attempts, and you see 3 attempts from an IP and then immediatelly check locked out IP’s you should see the currently locked out IP listed there.

Under the “logins and logouts” tab in live traffic you should see the attempts listed there. If not, then let me know.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordFence Breaking Permalinks to Entries?

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Yes I think it’ll probably fix it. I’d love to know what the issue is with the host, so let me know if you have an update.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Russia being blocked?

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

I’d like to investigate this more. Can you send the URL of your website to genbiz@wordfence.com and include a link to this forum posting? Make the subject ‘blocked by Russia’.

Thanks.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Local and Live Dev – One License

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Hi,

Please log a support ticket at http://support.wordfence.com because you get priority support as a paid customer.

Can you use the free version of Wordfence on your development site and the paid key on your live site?

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence 5.1.1 – Blocked IP's not logged in Logins & Logouts

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Is it possible that they’re only locked out for a short time?

What is this set to:

Amount of time a user is locked out

on our Wordfence options page?

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Multisite brute force attacks not being blocked

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Thanks Mary, I’ve filed a bug against this and we’ll run some tests on this end to see if there’s a problem and I’ll try to update this post.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Falcon Engine safe on multisite?

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

We use the HTTP_HOST variable in .htaccess:

RewriteCond “%{DOCUMENT_ROOT}{$pathPrefix}/wp-content/wfcache/%{HTTP_HOST}_%1/%2~%3~%4~%5~%6_wfcache%{ENV:WRDFNC_HTTPS}.html%{ENV:WRDFNC_ENC}” -f

So the file we cache is stored in a path that is made up of the site hostname. As long as your rewrite rules appear before ours and the HTTP_HOST is set correctly, it should work.

If the path is not stored correctly, then your site won’t crash. Wordfence simply won’t serve up the cached file.

So you might try this. Then go to the /wp-content/wfcache directory and see which hostnames are being used to store cached files.

Also enable the option on the Performance Setup page to add an HTML comment to all cached pages. Then hit your site with a new incognito window in your browser and check the footer of the HTML source to see if the page was served from the cache.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Email alerts stopped

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Thanks, we’ll read the documentation you linked to and see if there’s a way we can improve deliverability from Wordfence.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence and google index

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

No definitely not. We take great care to not block Google’s crawlers.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Falcon: clear cache also when publishing excluded items?

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

So you’re saying that Falcon is clearing the cache too often, is that correct?

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Seeing blank pages / PHP Warning

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Also post an update please – I’d like to confirm this was the cause.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Seeing blank pages / PHP Warning

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Hi,

You have run out of disk space on your server. Contact your hosting provider immediately to get them to help you fix this.

Regards,

Mark.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordFence Breaking Permalinks to Entries?

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

No I don’t think your link structure is causing this.

You have this line in the source of your 404:

<ADDRESS><a href="http://www.servage.net/">Servage.net</a> Clustered Webhosting running enhanced Apache Webserver</ADDRESS>

I think your host is running a custom apache build. Please ask them why this is happening. Falcon stores files on disk and uses mod_rewrite to serve up those cached files. I think something about your web host is causing mod_rewrite to try and serve cached files but then it can’t find them on disk. Ask your hosting provider why this is happening.

Regards,

Mark.

Forum: Reviews
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Great plugin!

Plugin Author Mark Maunder
(@mmaunder)

11 years, 11 months ago

Just in case anyone else arrives here, this may help. As @mgmirkin said, the email referred to belongs to our security email list, not the Wordfence plugin.

If you are receiving emails from Wordfence, you control those and you can sign into your WordPress installation and disable any alerts you don’t want on the Wordfence options page.

If you have received an email from our security email list which you subscribed to, you’ll notice that every email has the following header:

Dear WordPress Publisher,

If you would like to stop receiving WordPress security alerts and product updates from Wordfence, you can click here. You subscribed to this list via the Wordfence security plugin for WordPress.

The ‘click here’ link has a link that is specific to your subscription and you can use it to unsubscribe. Every email contains these first few lines.

Kind regards,

Mark.

Viewing 15 replies - 301 through 315 (of 1,317 total)

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