millienus
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Completely locked out of account and HTML 500 ERRORIt’s a website used at my workplace, and whoever set up the website no longer works here, so I have no idea. Without being able to see the website/wp-admin part, I don’t know how I could find out who the website is hosted with! This is such a disaster :'(
Forum: Fixing WordPress
In reply to: Completely locked out of account and HTML 500 ERRORpoundsixzeros thank you for your reply! how would I know what my hosting account credentials are?
Forum: Fixing WordPress
In reply to: Completely locked out of account and HTML 500 ERRORHi, thanks very much for your reply. I’m not very good at wordpress so I can’t be sure, but I’ve been at this for hours now and I’m afraid I can’t see how I can do any of the above when the webpage is completely unavailable and the account is unavailable?
I can’t access an error log as I can’t access the server (I assume by server you mean where I can edit the content of my pages etc?)
I can’t enable wp_depug as I can’t access sitename/wp-admin etc – that all just comes up with HTTP 500 error.
I can’t disable plugins as I can’t access them…and I can’t access them via an FTP as the FTP won’t let me log in because my password is apparently wrong.
I can’t work out what the phpmyadmin thing is – I downloaded it via https://www.phpmyadmin.net/ but its just a zip file with lots of folders in it? I have no idea what I’m supposed to do with that?
Thank you!