Hello Ben – I am having a similar program. I have a mac desktop. I followed the instructions you gave above however when I open the file and click choose it opens up again showing each separate file. I am not able to select all in order to download. Please help. This is soooooo time consuming!
Thank you,
Michelle
Thank you Ben – The only question I still have is the gravatar. I already tried to do that before I sent my original email to you. I just tried it again, several times. It says it sent my an email, but ten times now I did not receive it. I get all other wordpress emails. I also followed the steps they gave to try and to try and rectify the situation, but to no avail. (added to contacts, checked trash, checked spam, etc) I also tried to contact them, but it just said their customer service is unavailable. I think it would have been easier to just have it as an option to upload a photo. Totally frustrating and I have over 3 hours total on this alone. 🙁
What else can I do. I need a pic of myself on my bio. Thanks so much for your help.
Michelle Pagni
