Thanks, @mofpe mofpe. I don’t have the pro version so I was a bit concerned when you said it happens to you and you do have the pro version. Maybe that’ll be helpful in resolving the problem.
@pashakagan – Did your clients indicate whether they were getting duplicate messages sent to themselves too or are you just receiving the duplicate messages (based upon duplicate entries)?
Oh geez! I thought I was posting it in their support system. Thanks for pointing that out to me. I have reposted on the web link you provided.