metalsoft
Forum Replies Created
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So I tweaked so many things that honestly I can’t really remember all of them (including changing the priority of stars, multiple rechecks, deleting so many votes and etc) but right now ratings are working on new posts again.
For old posts, all that came to my mind was creating a duplicate, deleting the old one, and setting the URL to the URL of the old post …. a bad solution but still a solution because I can’t think of anything else.I appreciate your willingness to help me out. I will run a few more tests and get back to you on that.
I don’t see errors, only a few warnings but not for this plugin and they don’t seem to be related.
On my server we are using MariaDB. Could this be the problem? if so, do you have any suggestions to fix it?
Also is there any way I can export all my ratings data, Delete everything, reinstall the plugin, and reimport ratings data back in the plugin? I saw the option to export the plugin’s settings but nothing to export ratings data.- This reply was modified 6 years ago by metalsoft.
I checked Dynamic Load and it didn’t make a difference.
On a clean installation, I can see that whenever a user votes there is a new entry in DB “stars-rating_distribution” in the table “gdrts_itemmeta”
For my website this doesn’t happen I don’t get these entries in my DB and I think this is the problem.
even after recalculation, the entries that I mentioned don’t show up.I understand that. My problem is new votes don’t show up on my website anymore.
As for the URL since this is shown publicly I kind of don’t want to give any URLs to my website.
HTML is fine since i can see all the votes in “Votes log” and “Ratings Items” the thing is “stars-rating_distribution” doesn’t show up in “gdrts_itemmeta” table in my website’s DB.In a new WP installation, I can see that when user rates there is a “stars-rating_distribution” in “gdrts_itemmeta” in the DB.
I believe This is not present in my current website’s DB at all …
So I think this is the culprit but I don’t know how to fix it.
I think something is not converted well when I upgraded even though I followed the upgrading instructions.
Not sure if it makes a difference but on the website that I have these problems we are using MariaDB and not MySQL.- This reply was modified 6 years ago by metalsoft.
going back to v2.7.1 fixes the vote registration problem but I couldn’t use that version because v3 has changed the database columns in a way that v2.7.1 can’t recalculate ratings out of that so everything goes back to zero after recalculation. So I had to continue to use v3 which has the problems I described above.
Any ideas?
Also it’s odd that when recalculating there is about 500 item difference in what v2.7.1 sees and what v3 sees. (v2.7.1 sees 500 more items)Forum: Plugins
In reply to: [GD Rating System] right to left gdrts-starsIn the latest version, I had to add this code to my styles to make it work in RTL mode :
.gdrts-rating-element { direction:rtl; }Forum: Plugins
In reply to: [GD Rating System] JSON-LD ratings doesn’t work anymore ….Thanks again. After the latest update my issue is resolved.
Forum: Plugins
In reply to: [GD Rating System] JSON-LD ratings doesn’t work anymore ….Thanks a lot. I am going to upgrade in a few hours and then report back.
Forum: Plugins
In reply to: [GD Rating System] JSON-LD ratings doesn’t work anymore ….I never had to set the snippet type before. The ratings were there and google picked it up.
I just started setting the type to “Product” after upgrading the plugin and never before and only because it stopped showing the AggregareRating for my posts.
I have downgraded temporarily to v2.7.1 and right now I don’t have a problem but I have to upgrade at some point.
Oh and one more thing, I checked right now, and even in 2.7.1 I have the option to set rich snippets Item Scope to Product so I don’t know what do you mean by the option not being there before. it is definitely present in plugin setting, Rich snippets addon.Here you can see a few pictures showing the options on V2.7.1 :
- This reply was modified 6 years ago by metalsoft.
Forum: Plugins
In reply to: [GD Rating System] JSON-LD ratings doesn’t work anymore ….I am not doing it automatically! I have built the rating data over the years and now it doesn’t appear on my posts anymore.
The rating data is present but the schema markup (JSON-LD or Microdata) isn’t shown any more unless I update each post manually.
All of my rating data is indexed and shown in google search results and this way all my rating data is going to be removed from google index …
So again I really need a viable solution.Let me give an example :
Let’s say I have posts for a product that I sell which has 152 ratings and 4.2/5 Stars. After upgrading to the 3.0 version the schema markup is not present in the post and google search console says it can’t see the ratings anymore.
It only shows up if I hit the Update button in the post.
I hope this clarifies my problem.- This reply was modified 6 years ago by metalsoft.
Forum: Plugins
In reply to: [GD Rating System] JSON-LD ratings doesn’t work anymore ….Unfortunately, it seems that I have the same problem even with Microdata… It doesn’t show up unless I edit the posts once. I have over 3000 posts and I really need a viable solution for this.
Looking forward to your insights.
Turned out I was wrong.
I was seeing that no matter what I do, these images aren’t getting smaller and I thought well, what I described above must be the culprit. But it wasn’t.
The problem was a small piece of code that I have previously added to my website to set the jpeg quality at 100!
Anyway, All is good now 🙂Forum: Plugins
In reply to: [Edit Author Slug] Can't update plugin to latest versionI can’t update to the new version too.
Same error occurs to me.