Karen

Yes, I’m trying to make it possible for users to pay for tickets (through Event Tickets Plus) either by Stripe or offline (cheque or e-transfer). I understand that I can’t use Tickets Commerce for offline payment but have to use WooCommerce. Here’s my status:

WordPress Environment

WordPress address (URL): https://drystonecanada.com/staging
Site address (URL): https://drystonecanada.com/staging
WC Version: 7.2.2
REST API Version: ✔ 7.2.2
WC Blocks Version: ✔ 8.9.2
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_CA
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 64 MB
PHP Time Limit: 180
PHP Max Input Vars: 4000
cURL Version: 7.86.0
OpenSSL/1.1.1s

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.37-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 7.2.1
WC Database Prefix: wpaa_
Total Database Size: 91.10MB
Database Data Size: 83.64MB
Database Index Size: 7.46MB
wpaa_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_actionscheduler_actions: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wpaa_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_actionscheduler_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpaa_atbdp_review: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_cff_facebook_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_cff_feeds: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpaa_cff_feed_caches: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wpaa_cff_sources: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpaa_connections: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_connections_address: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_connections_date: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpaa_connections_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpaa_connections_link: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpaa_connections_messenger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpaa_connections_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_connections_phone: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_connections_social: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpaa_connections_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_connections_term_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_connections_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpaa_connections_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_e_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_e_notes_users_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_fc_campaigns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_fc_campaign_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_fc_campaign_url_metrics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_fc_funnels: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_fc_funnel_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_fc_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_give_comments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_gmp_maps: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_markers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_marker_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_marker_groups_relation: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_membership_presets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_modules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_modules_type: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_options_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_gmp_usage_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_huge_itslider_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_huge_itslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpaa_mapmarker_api: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mapmarker_marker: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mapmarker_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mepr_events: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wpaa_mepr_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mepr_members: Data: 0.01MB + Index: 0.06MB + Engine MyISAM
wpaa_mepr_rule_access_conditions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mepr_subscriptions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mepr_subscription_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mepr_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mepr_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mepr_transactions: Data: 0.02MB + Index: 0.08MB + Engine MyISAM
wpaa_mepr_transaction_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mpdl_file_downloads: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_mpdl_file_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_newsletter: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_newsletter_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_newsletter_sent: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_newsletter_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_newsletter_user_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_options: Data: 8.30MB + Index: 0.23MB + Engine InnoDB
wpaa_postmeta: Data: 38.55MB + Index: 3.83MB + Engine InnoDB
wpaa_posts: Data: 30.41MB + Index: 0.77MB + Engine InnoDB
wpaa_sbi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_sbi_feed_caches: Data: 0.25MB + Index: 0.01MB + Engine MyISAM
wpaa_sbi_instagram_feeds_posts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_sbi_instagram_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_sbi_instagram_posts: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wpaa_sbi_sources: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpaa_simmer_recipe_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_simmer_recipe_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_tec_occurrences: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpaa_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpaa_ums_icons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_ums_maps: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_ums_markers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_ums_marker_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_ums_marker_groups_relation: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_ums_modules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_ums_modules_type: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_ums_options_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpaa_ums_usage_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpaa_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpaa_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
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wpaa_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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Post Type Counts

attachment: 659
at_biz_dir: 6
customize_changeset: 3
custom_css: 3
elementor-hf: 1
elementor_library: 6
envira: 13
epta: 1
feedback: 126
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
memberpressgroup: 1
memberpressproduct: 5
memberpressrule: 2
mp-reminder: 2
mpdl-file: 1
nav_menu_item: 42
oembed_cache: 16
page: 74
post: 20
product: 21
product_variation: 24
revision: 3764
safecss: 1
shop_order: 4
tec_tc_order: 1
tec_tc_ticket: 2
ticket-meta-fieldset: 4
tribe_events: 26
tribe_organizer: 1
tribe_venue: 9
wpforms: 1
wp_global_styles: 1

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (37)

Advanced Custom Fields: by WP Engine – 6.0.6
Advanced Post Manager: by Modern Tribe
Inc. – 4.5.3

Code Snippets: by Code Snippets Pro – 3.2.2
Smash Balloon Custom Facebook Feed: by Smash Balloon – 4.1.6
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Elementor Pro: by Elementor.com – 3.9.2
Elementor: by Elementor.com – 3.9.2
EmbedPress: by WPDeveloper – 3.6.3
Essential Addons for Elementor - Pro: by WPDeveloper – 5.4.2
Essential Addons for Elementor: by WPDeveloper – 5.5.1
Event Tickets Plus: by The Events Calendar – 5.6.4
Event Tickets: by The Events Calendar – 5.5.5
The Events Calendar PRO: by The Events Calendar – 6.0.5.1
Export All URLs: by Atlas Gondal – 4.4
Google XML Sitemaps: by Auctollo – 4.1.7
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.13

Smash Balloon Instagram Feed: by Smash Balloon – 6.1
Jetpack: by Automattic – 11.6
JetWidgets for Elementor and WooCommerce: by Crocoblock – 1.1.4
MemberPress Downloads: by Caseproof
LLC – 1.2.8

MemberPress Elementor Content Protection: by Caseproof
LLC – 1.0.2

MemberPress Importer: by Caseproof
LLC – 1.6.11

MemberPress MailChimp 3.0: by Caseproof
LLC – 1.2.3

MemberPress Basic: by Caseproof
LLC – 1.9.53

Photonic Gallery & Lightbox for Flickr, SmugMug, Google Photos & Others: by Sayontan Sinha – 2.83
Send Users Email: by Suman Bhattarai – 1.2.1
The Events Calendar: by The Events Calendar – 6.0.6.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.com
DavidAnderson – 1.22.24

WooCommerce Order Test - WP Fix It: by WP Fix It – 2.1
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WooCommerce Payments: by Automattic – 5.2.0
WooCommerce: by Automattic – 7.2.2
Yoast SEO: by Team Yoast – 19.13
WP Go Maps - Pro Add-on: by WP Go Maps – 9.0.13
WP Go Maps (formerly WP Google Maps): by WP Go Maps – 9.0.14
WP Mail SMTP: by WPForms – 3.7.0
WP Sitemap Page: by Tony Archambeau – 1.9.2

Inactive Plugins (5)

ConvertKit: by ConvertKit – 2.0.5
Event Single Page Templates Addon: by Cool Plugins – 1.6.5
Events Shortcodes For The Events Calendar: by Cool Plugins – 2.2.5
Events Widgets For Elementor And The Events Calendar: by Cool Plugins – 1.6.2
FluentCRM - Marketing Automation For WordPress: by Newsletter Team by Fluent CRM – 2.6.52

Settings

API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #5131 - /folderstore/shop/
Cart: #5132 - /folderstore/cart/
Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #5134 - /my-account/
Terms and conditions: #1022 - /

Theme

Name: Hello Elementor
Version: 2.6.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔ Next scheduled: 2022-12-22 20:56:43 -05:00
Options: ✔
Notes: 104
Onboarding: skipped

WooCommerce Payments

Version: 5.2.0
Connected to WPCOM: Yes
Blog ID: 106168636
Account ID: -

Action Scheduler

Complete: 122
Oldest: 2022-12-05 14:04:57 -0500
Newest: 2022-12-22 11:59:21 -0500

Failed: 1
Oldest: 2022-11-25 18:50:18 -0500
Newest: 2022-11-25 18:50:18 -0500

Pending: 2
Oldest: 2022-12-22 13:47:49 -0500
Newest: 2022-12-26 15:43:53 -0500

Status report information

Generated at: 2022-12-22 12:21:23 -05:00
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Will do. In the meantime, can I ask why you say that the database is updated? When I tried twice to upgrade to higher versions, I followed the same procedure I described above. What I did didn’t touch the database, did it?