mdewyer

Gotcha. No caching plugin / service, and only have these plugins enabled:

Easy Testimonials: by Gold Plugins – 1.24
Regenerate Thumbnails: by Viper007Bond – 2.2.4
Stripe for WooCommerce: by Stephen Zuniga – 1.36
WooCommerce Colors: by WooThemes – 1.0.6
WooCommerce Product Add-ons: by WooThemes – 2.7.3
WooCommerce: by WooThemes – 2.3.8
WordPress SEO: by Team Yoast – 2.1.1

Still having issues.. On WordPress version 4.1.2, WooCommerce 2.3.8, and Stripe for WooCommerce 1.36.

When a customer tries placing an order, this is the log through Stripe:

Summary
Time: 2015/04/22 16:30:28
Method: POST
URL: /v1/charges
Status: 400
IP address: xxx.xxx.xxx.xxx
Version: 2014-12-22
Source: WooCommerce-Stripe

Parsed Request Query Parameters
No query parameters

Parsed Request POST Body
amount: “2350”
currency: “usd”
capture: “true”
expand: “balance_transaction”
card: “”
description: “Payment for Anchor Stadium Tumbler Set (Order: 641)”

Response body
error:
type: “invalid_request_error”
message: “You have passed a blank string for ‘card’. You should remove the ‘card’ parameter from your request or supply a non-blank value.”
param: “card”

It works if I’m logged in and use a saved card profile (in the Stripe log the “card” value shows as “card_xxxxxxxxxxxxxxxxxxxxxxx”), but if it’s a completely new card the card value seems to be coming through blank and the order fails.

Please help!!

That did it! I de-activated the existing plugin, then deleted (both through the Plugins area of WP), and then uploaded the folder in the zip you linked to, reloaded the Plugins page, and it showed up. Activated it, and checked on the settings (all my old settings for the plugin were still there). Then went to the frontend and placed an order, and it went through! Confirmed within Stripe as a successful Auth / Capture.

Thanks Stephen! I don’t know what’s different in the version of the plugin you linked to, but whatever changes are in there did the trick for my situation!

Switched the site’s theme to twentyfourteen and the payment went through!

Is there something specific to the twentyfourteen theme that this plugin needs in order to function properly? There are no javascript or PHP errors with the theme the site is using, just the response back Stripe is the “invalid response” error each time, so I don’t think it’s because the theme itself has any issues. I don’t mind messing with the code if I need to!

To answer your questions:

1. They are simple products.
2. Some have been logged in, and some have been “Guest”.
3. For the logged in ones, it happened on the first time they tried to place an order, and subsequent tries.

I hope this helps. If you need more information, or need access to the site to dig around, just let me know.

Hey guys,

I’m running into what seems to be the same issue. We’ve had a handful of real customers try to place orders, and every single one is getting an error:

S4WC_Gateway payment failed with message: “Invalid response.”

I tried clearing out the test data and that didn’t work. What’s the general consensus on how to fix this problem? Do we have to purchase yet another plugin for checkout, or is there a setting we can change (I’m a PHP developer so I don’t mind getting down into the code)?

Thanks!