mcpdogs
Forum Replies Created
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Thank you for the support you have provided, but we have decided to use a different alternative for this particular promotion. If you are able to determine the issue with IE please let me know, as we certainly could end up using your plugin in the future, but I just wanted to let you know we have deactivated the plugin for now.
Thanks again
Mike
Hi Ash
Sorry…it is only on specific URLS…
One of them is http://www.akcreunite.org/veterinarians/
Thanks
Mike
Hi Jack
Doing good thanks. Yes, because the file URL of images we upload contains our admin server domain in front of the path where the image is stored, we remove the domain and make it a relative path.
So when you view our live site, the website only pulls the http://www.akcreunite.org domain and not the admin domain. We have not edited where the uploads are stored.
Thank you
Mike
Thanks for the reply.
I think I have corrected the firefox issues…I turned off “or use Javascript to resize and center the popover ” and the graphic isn’t appearing tiny on FF.
The IE issue is interesting. I inspected the elements on Chrome and the actual “pop up graphic” that we created has the correct extension, however, the “x” graphic that came installed with your plugin is pulling from our admin server. Any graphic we upload we make a relative path, so we pull away the awsp1.akcreunite.org.. So I wonder why the actual pop up graphic that we uploaded is being pulled in correctly on safari, chrome and firefox, but IE isn’t detecting it?
I have not edited anything in the plugin at all.
Hi Ash
Thanks for the reply…I have tried the different settings…same results.
I see that another member is experiencing a similar issue, but in other browsers. After some additional testing we are getting varied results…
On Firefox…the graphic appears tiny on the first view, but then when we click to another page with the pop-up it goes back to the regular size.
On Chrome, we have no issues that we can find.
On IE…the pop-up just gives us the X and no graphic on IE9 but does not appear at all on IE10.
As for using the html editor, our pop up is only a graphic we uploaded, so we didn’t have to use the editor at all..so not sure if that makes a difference or not.
Thanks again for the prompt support!
Mike
Hi Jack
Couple issues we are noticing.
On Firefox, our pop up is really tiny…can barely see it and on IE we are just seeing an “X” but the graphic isn’t showing up. Any help is appreciated!
One of the specific URLS is http://www.akcreunite.org/veterinarians/
Thank you!
Mike
Hi
Thank you for the reply…it seems to be working now. I had messed with the settings prior to writing..but must have missed something.
Thanks again!
Mike