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Viewing 15 replies - 1 through 15 (of 19 total)
  • Thread Starter mati86

    (@mati86)

    Hello,

    Thank you Azizul, Brilliant that has fixed the issue.

    5* 🙂

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    Thank you so much for your help and support and help so far.

    The link for the home where the slides are not display

    http://www.sudan-living.com/

    the images of the slider used to be accessible via administration backend – slider section is no longer, not sure where I can upload these images.

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    the only image that has loaded on the site:

    http://www.sudan-living.com/product/weights-30kg/

    which is stored under the folder:- /htdocs/wp-content/uploads/2013/06

    the images on the ftp are currently on: /htdocs/wp-content/uploads/2018/07 that are not showing. shall i change the file name?

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    the majority of images are stored in the folder

    /htdocs/wp-content/uploads/2018/07

    if i change the 12 to 07, will that help?

    sorry if this seems like a stupid question.

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    images are added under wp-content/uploads folder?

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    it seems that images have been deleted or are located in the wrong folder.

    i have attempted to reupload images on the ftp but still no success. your help is much appreciated

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    http://www.sudan-living.com/product-category/properties/

    There are a few areas the images don’t work, homepage slide images are also not existing

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    thank you – thats great – i just downloaded the second stop-spammers plugin.

    I have been working through the plugins one by one – making good progress. site is starting to look like its former self

    Images however arent reloading – i checked the uploads folder on the wp-content and all images seem to be on there, however not appearing on the site?

    thanks

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    I have 16,003 comments and more everytime I open the site they get sent directly to my email.

    I have closed the plugins and I still get messages.

    I would sent you a screen shot but I don’t think you can on this forum

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    Thank you so much that is so helpful. 

    I did manage to get access to the admin side for while and I deactivated and deleted the plugins that i thought were suspected of bringing spam.

    However I received alot of spam for the relatively short duration of the site reopening and so i changed the ht-docs rename whilst I ensure the plugins that was causing the failure were totally eliminated. 

    The affected plugins I think have been deleted – however i am attempting to reaccess the site and but no response.

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    Okay great, I am having access to admin side.

    However it is on recovery mode- I cannot change nor delete plugins.

    I keep recieveing below message.

    “W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/domains/vol2/872/1946872/user/htdocs/wp-content/advanced-cache.php.”

    If i delete plugins, which I believe the facebook importer was causing the issue – a plugin I downloaded but have not used and then re-upload the safe plugins, using wordpress – would that work?

    Many thanks

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    The hosts replied that it could be error with wordpress version and php so they upgraded wordpress and said to enter admin area and uninstall plugins.

    However I still cannot get into admin area.This is message on screen when trying to open admin area

    “W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/domains/vol2/872/1946872/user/htdocs/wp-content/advanced-cache.php.”
    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    okay thanks – I will ask

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    Hi,

    I think its version 7. PHP 7.3.

    I am not sure – how do I make it my web root please/

    ftp is 213.171.193.5

    many thanks,

    Forum: Localhost Installs
    In reply to: error 500
    Thread Starter mati86

    (@mati86)

    Hi,

    Thank you for the message. I thought I had replied but wasn’t logged in so it didn’t register.

    It is both front and backend that are down at the moment.

    I have tried renameing .htaccess and it didn’t work via live FTP.

    I have attempted to delete and re-upload files, also renaming plugins.

    The message from the host is there is error on this line.

    “[Wed Oct 16 02:14:11.423297 2019] [fcgid:warn] [pid 18190] [client 54.36.148.208:12983] mod_fcgid: stderr: PHP Fatal error: require(): Failed opening required ‘/home/domains/vol2/872/1946872/user/htdocs/wp-includes/load.php’ (include_path=’.:/usr/share/pear’) in /home/domains/vol2/872/1946872/user/htdocs/wp-settings.php on line 19”

    Many thanks,

    M Ati

Viewing 15 replies - 1 through 15 (of 19 total)