matejkubicek

Hi,

Thank you for your reply.

Unfortunately, I am using the free version of WP Social Ninja, so I cannot create a support ticket through your support portal.

I have already:

• reconnected my Google Business Profile,
• manually synced the reviews,
• cleared the plugin cache,
• verified that no review filters are enabled.

My Google Business Profile has 12 public reviews, and all 12 are publicly visible on Google Maps:

https://www.google.com/maps/place/Mat%C4%9Bj+Kub%C3%AD%C4%8Dek+%7C+Fotograf+z+Kol%C3%ADna/@50.0207225,15.1877264,641m/data=!3m2!1e3!4b1!4m6!3m5!1s0x470c1500020e3ce9:0xaf8ecf8dd92b7bb5!8m2!3d50.0207225!4d15.1903013!16s%2Fg%2F11q3ps1sl8

The issue is that WP Social Ninja imports exactly the 10 newest reviews. The 2 oldest public reviews are never imported into the Reviews list, so they cannot be managed or displayed.

Unfortunately, I cannot attach screenshots on the WordPress.org forum, but the Reviews page contains only one page with exactly 10 imported Google reviews. There is no second page or any hidden reviews.

Could we continue troubleshooting here on the WordPress.org support forum, since I am using the free version? If you need any additional information, I’ll be happy to provide it.

Thank you!