masteriyo

Hi there,

Thank you for writing in,

To proceed with creating the product using WooCommerce integration, it’s essential to include the price on your courses and it is not an issue or bug. Kindly update the product details by adding the price for the premium course.

Regards!

Hi Pratik,

To clarify, we’ve been talking since July, and we usually communicate through live chat, so you’re possibly reaching out via email. My previous response was straight because it was in the context of a chat, and referring to a specific message on a public platform is unexpected.

Ultimately, deciding to proceed with the plan purchase is entirely yours. You have recommended this pricing https://www.themeum.com/tutor-lms/pricing as a reference, but you’ve changed the conversation. However, we offer a range of plans with different add-ons and site licenses. We don’t follow the exact prices and plan structures of other companies.

We appreciate your understanding of our policy and request you reconsider your review of non-relevant topics on the free plugin platform.

Regards!

Hi Pratik,

We wanted to let you know that what you’re experiencing is not a problem. You’re using the Feature-Lesson Preview to check out lessons from the course.

When you’re in preview mode, the sidebar is purposely hidden. It usually has extra stuff about the courses. The preview feature lets you look at the lessons in the courses without purchasing.

Hope this clears things up!

Best regards!

Hi Tano,

We have checked the issue’s complexity and concluded this error does not affect Masteriyo’s features and functionality. The error only shows at the console as a warning, so we did not include the fix in our latest release.

We will wait for the few updates of the LiteSpeed cache, and if it does not resolve. We will remove this non-login warning message in our upcoming updates.

Regards!

Hi there,

Thank you for the detailed information,

We have replicated the issue in our testing environment. We will fix the issue in our upcoming plugin update.

Regards!

Hi there,

When using caching plugins, we always recommend you exclude the caches from the Masteriyo pages because its pages are built with the React JS technology, and it loads the resources without loading the window. We have provided a few examples of excluding the caches from the Masteriyo pages. Please check this documentation: https://docs.masteriyo.com/faqs/configuring-caching-plugins and follow the instructions kindly.

Regards!

Since we did not get a response from your end, we are marking this thread as resolved, as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

Thanks!

Hi Pratik,

We appreciate your suggestion and will consider it for inclusion in a future release. We will inform you as soon as the feature becomes available.

To request new features for the Masteriyo plugin, please use the FeedBear link provided: https://masteriyo.feedbear.com/roadmap?referrer=wordpress.com.

Regards!