masimonadmin

Hi mbrsolution,
thank you so much again for your suggestions, but unfortunately this didn´t solve the issue.
I tried it several times, cleared the browser cache and cleared the auto fill feature. I explicitly deconnected the auto fill feature for the gmail account affected.
But then, nothing changed and after refilling the settings in the Easy WP SMTP plugin and then save changes, the old password appeared again.
When I look into my browsers settings –> privacy&security –> Saved logins and passwords, I now see, that the used gmail account I use in Easy WP SMTP settings has successfully conncected with the new and correct password. Everywhere the new password works for the gmail account, but not for the Easy WP SMTP plugin.
I am kind of desperate, mbrsolution.
What can I do? Can I grant you access to my wordpress dashboard via a username and password I create? and you try this by your own, because I don´t know where to continue. I could also send you a video, where I show you what´s happening when I do the whole process from self-destruction to refilling the settings from scratch and at the end, the old password is there.
I wish you a very nice evening, thanks a million for your time and efforts!
Best regards.

Hi mbrsolution,
thank you so so much for getting in touch with me!
Exactly, I cannot change the settings in the Easy WP SMTP plugin and save them in the plugins admin panel.
After saving, the old credentials/old,previous data appears again in the fields.
No chance to change anything there.
Another thing I tried: I deleted the Easy WP SMTP plugin and thought, I reinstall it and then maybe I can fill in the fields from scratch, but the previous data was already in place, so this way was again not successful.
With regard to which settings I want to change, it is the SMTP-password.
Since I changed my login data for my gmail account, I need to change it in the plugin as well, I guess without doing this, my contact form on my WP website is not sending the submitted messages from the website through to my e-mail account.
Because since I changed to password for my gmail account, the submitted messages from the contact form do not go through to my mail account, I only see them in the admin panel in WP.
That´s the story!
Thank you very very much for your time and support in this situation
It means a lot for me!
Have a nice day and hopefully hear from you soon again!

Dear Filipe,

thanks a million for reaching out to me. That is incredible and helped me a lot.

That´s true that I have the plugin + I integrated the script manually. Unfortunately, I cannot remember where I find “line 98”, where I put the script. So sorry for bothering you with such a rookie mistake. Could you please lead me where I find this script I manually intergrated. Is it in php.functions? I could´t find it there…
I only integrated the script in the plugin “Head, Footer and Post Injections”, but there it is in the first line so I cannot understand “line 98”. So sorry Filipe.
Should I better delete the manual script or the plugin?

Moreover, I am wondering, since in the latest Cookiebot scan report from February, no happyforms cookie was detected anymore. But I didn´t change anything. Since yesterday, the contact forms works brilliantly again, though I don´t know why.
I recontacted the service staff from happyforms, and they told me, that except of 3 exceptions, happyforms does not set any cookies. The three cases do not apply to my website, so actually it should be working. What it does right now.

So thanks very very much again for your support. I highly appreciate it.

I wish you a brilliant day and a pleasant coming weekend.

Best,
Martin