marshpaddler
Forum Replies Created
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Mike, Thanks for the reply. I have read that several times and perhaps I am missing something. IPN is working as expected. Payment notifications do come through and the full logs are in Woo as expected.
The issue is that just a few Paypal Hold on to for long periods of time(security hold, whatever) Since we selling tickets we want Woo to cancel those transactions in 60 which it does quite effectively. What I am looking for is.. Is it possible/configurable for Woo to send notification to PayPal to cancel that pending charge at 60.
For instance:
1. Customer chooses two tickets. Go to PayPal and Pays.
2. IPN send back to Woo transaction pending..
3. At 60 minutes Woo cancels Pending transaction and releases tickets(items).4. 5 hours later PayPal completes the transaction and Updates order in Woo. Order appears as completed with 0 items.
It is the #4 that is undesirable and I am trying to stop.
Thanks
loushou,
Please contact me asap. We are now pretty much dead in the water.
Forum: Plugins
In reply to: [OpenTickets Community Edition] "you cannot reserve tickets in that zone"I believe this has been solved by using the recreate tables function in tools.
Forum: Plugins
In reply to: [OpenTickets Community Edition] 'Checked In' on reportsLoushou,
It is behaving as I described. I just double checked. When a single ticket is checked in that entry gets deprecated to the number of checked in tickets for that order type. It does not add the line.
Thank You!
Forum: Plugins
In reply to: [OpenTickets Community Edition] 'Checked In' on reportsone more fact as I continued testing. The behavior follows ‘ticket type’
For example: I purchase 2 adult, 2 student, 2 senior. Report displays 2,2,2 for that order number.
Check in 1 senior the report then displays 2,2,1.
Forum: Plugins
In reply to: [OpenTickets Community Edition] 'Checked In' on reportsThanks so much again for always being on top of our questions.
I did just find something interesting that can be problematic with what you describe in the ‘Status’ column. I went to my test instance and purchased three tickets for an event. Ran the report and it obviously shows the order number, etc. and my quantity of 3 as Paid. I then Checked-in one ticket and re ran the report. It them changes as you said to ‘Checked In (occupied)’ as you said. Wonderful!
However it changes the details of that order line to Quantity ‘1’ as i only checked in one ticket. As I checked in the other this number does in fact clock.
The issue for me would be that report gives a false sense of the quantity of tickets a purchaser has if only a partial number of tickets are checked in at any given time.
Forum: Plugins
In reply to: [OpenTickets Community Edition] 'Checked In' on reportsThank you so much for the quick response and an amazing product! It is meeting our needs an then some and couldn’t be happier. Enterprise is a bit much for our needs at the moment and I appreciate your continued willingness to add things to Community. We have also purchased GAMP and Display Options.
Can’t thank you enough!