Marko Ivanovic

Hi @ksoussou,

This may be a plugin or theme issue, or a bug. Let’s act accordingly:

01. Can you disable all plugins and then activate back one by one to identify the cause of your issue?

Also, is the issue present with all your plugins temporarily deactivated? You can use the Health Check plugin for this, which will not change your live site –https://wordpress.org/plugins/health-check/

—

02. In case this doesn’t detect the issue, can you please let me know:
* What version of WordPress are you using?
* Is the issue present with a default theme like Twenty Twenty-One? Again, you can use the Health Check plugin for this.

• This reply was modified 3 years, 8 months ago by Marko Ivanovic.

Hi @freaky2003

Did the above help solve your issue?

In case not, please share with me an example of how the issue looks. Ideally a screenshot link. Thanks.

• This reply was modified 3 years, 9 months ago by Marko Ivanovic.

@ef2713,

I have recreated the columns in the same manner with the theme you are using: Rockfield (parent theme: Varia) and I haven’t had any issues creating wide-width or full-width columns.

—
It may be the case that theme is causing the issue, but not necessarily. Can you do the following step for me:

Make a new post. Create a new group of columns as is video, manually adding photos and text without using the patterns option. And just in case you don’t get the ‘wide-width’ and ‘full-width’ options try creating two columns only and then adding the 3rd column on the left.

Let me know if this by any chance solves the issue.

———

Two rows. Can you showcase this issue with live page or screenshot?

Hi @ef2713 ,

The issue you are experiencing may be related to the specific column settings, the theme itself, plugin, or something else.

First, I’d suggest taking a quick look at the columns video below where you can test and learn if padding, margins, or other dimension setting is off:

If that doesn’t fix the issue, could you please provide the following information to help us better understand how to replicate the issue:
– What version of WordPress are you using?
– Is the issue present with all your plugins temporarily deactivated? You can use the Health Check plugin for this, which will not change your live site – https://wordpress.org/plugins/health-check/
– Is the issue present with a default theme like Twenty Twenty-One? Again, you can use the Health Check plugin for this.`

• This reply was modified 3 years, 9 months ago by Marko Ivanovic.

Hi @thaole95,

Very pleased to hear that you’ve solved the issue. Generally, the insertion link will not overlap the toolbar. If it happens you can always press ‘Esc’ or click with the mouse cursor on different places, and the issue will most likely disappear as in your case did.

Due to the fact that the matter is most likely related to the plugin, the issue may be mentioned there. If you feel like sharing the issue/experience, you feel free to do so at your issue-related plugin support:
https://wordpress.org/support/plugin/seo-by-rank-math/

While I’ll make sure that the issue isn’t happening in WordPress native editor, by running a few tests.

• This reply was modified 3 years, 9 months ago by Marko Ivanovic.

Hi @thaole95,

The placement of the link insertion pop-up shouldn’t overlap the toolbar. It may be the case that is a plugin-related issue, or that the WordPress version isn’t up to date.

There are few important things that can help us solve this issue:

01. Try disabling the plugin you’re using for “nofollow” and “sponsored link”, and let me know if that stops the link insertion pop-up from getting in the way of the block toolbar.

Note that also, by disabling the plugin itself you should have an “unlink” button in your link insertion pop-up (the native one looks like this https://share.cleanshot.com/3eiAQT).

This way we can understand if the plugin causes troubles or understand the issue further and find if something in WordPress is causing it.

02. Can you share with me the WordPress version you’re using?

03. Do you have the Gutenberg plugin installed and active?

In case you sense I haven’t understood your issue properly can you further clarify it by providing an extensive explanation?

Thanks!

Hi @freaky2003 ,

Your explanation about the blank images sounds like there is an issue with upload folder permissions. Ensuring the upload folder has the right permissions might fix this issue.

To do so, you’ll need to use an FTP client to change the file permission. Check step by step guide that is provided here (Under “Fix #6: Check folder permissions”):
https://mhthemes.com/support/knb/fix-blank-thumbnails-wordpress-media-library/

There are other potential issues such as invalid file size, name, or else. In case that doesn’t work, you may want to check this article.
https://www.wpbeginner.com/beginners-guide/how-to-fix-common-image-issues-in-wordpress/

Hope this helps.