markmonn
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Forum: Fixing WordPress
In reply to: Categories and Tags not listed on post pagesThank you @lcf. I am pleased to say that within the last two hours my team may have identified a problem and implemented a fix.
I wanted to give anyone that may be looking at this thread an update on our experience.
Our local system administrator has been trouble-shooting what we thought was an unrelated JSON error. She identified that the JSON error was due to a site caching issue. Fixing the JSON error, “magically” fixed the “Tag” and “Categories” problem.These were her steps:
1. Install a new plug-in: WP Super Cache.
2. Restarted IIS a few times (two or three times).We were both surprised that the fix to, what we considered was an “unrelated” problem, solved our “Tags” and “Categories” issue.
Forum: Fixing WordPress
In reply to: Categories and Tags not listed on post pagesI apologize for including the wrong image link (the link is updated in the snippet below):
4. This shows the edit post page (Faculty We Remember). The Tags (Fall2020, OutlookMag) and Categories (Classnotes, Magazine) that should be associated with this post are not listed and the Categories/Tags lists are not loading.
https://www.stcloudstate.edu/_files/images/wordpress-errors/posts-20210322.pngI don’t think that “Tag Groups” have anything to do with this issue. I am having a problem assigning Categories and Tags to posts?
Steps used to troubleshoot:
1. Use Health Check plugin.
2. Deactivated all plugins.
3. Set the site to a default WordPress theme “Twenty Twenty-One”These steps did provide any insight, the WordPress interface was the same, Categories and Tags could not be assigned to posts.
I am trying to determine if this is an issue with WordPress in IIS, permission settings or something else entirely.
Thank you.
Forum: Fixing WordPress
In reply to: Categories and Tags not listed on post pagesThank you for your query:
1. This shows that Categories are in the DB.
https://www.stcloudstate.edu/_files/images/wordpress-errors/categories-20210322.png2. This shows that Tags are in the DB.
https://www.stcloudstate.edu/_files/images/wordpress-errors/tags-20210322.png3. This shows that Categories and Tags are associated with Posts.
https://www.stcloudstate.edu/_files/images/wordpress-errors/categories-tags-20210322.png4. This shows the edit post page (Faculty We Remember). The Tags (Fall2020, OutlookMag) and Categories (Classnotes, Magazine) that should be associated with this post are not listed and the Categories/Tags lists are not loading.
https://www.stcloudstate.edu/_files/images/wordpress-errors/categories-tags-20210322.pngNote: We are trying to run WordPress on IIS. Could the issue be with IIS or with permissions?
