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Forum Replies Created
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Forum: Plugins
In reply to: [Subscriptions for WooCommerce] manually process a payment that failedCurrently there is no in-built retry option for failed payments. We will check this option.
Forum: Plugins
In reply to: [Subscriptions for WooCommerce] Updated Subscription End Date & Next PaymentHi @nynespot
Please contact us here if the issue still persist.
Hi @laceypyle
You can check this out. Please contact us here for more details.
Hi Carsten,
We will check this and definitely will let you know if we are updating this in plugin.
Forum: Plugins
In reply to: [Subscriptions for WooCommerce] 404 on /my-account/subscriptions/Hi @aqibp
Please check and let us know if any errors reported in server error log file. Please contact us here, so we can check this in your site.
Hi @videopost
Please raise a support ticket here, so I can check this in your site.
Please check with latest version (1.2.5) of the plugin and let us know if any issues with any recurring payments.
Hi @cleftune
Please check with latest version ( 1.2.5 ) and let us know if any issues.
Hi @yaofong
An yearly based subscription product can achieve this business scenario. Please contact us for more discussion on the same.
Hi @z8eldred, @triskalweiss, @lparga, @dsloan41
Please check with the latest version and let us know if any issues.
Forum: Plugins
In reply to: [Subscriptions for WooCommerce] Subscription length and quantityHi Carsten,
There is no onetime payment possible. Subscription billing will be happened on specified recurring interval only. multiple subscriptions of the same product can be resricted by enabling “Sold individually”
Forum: Plugins
In reply to: [Subscriptions for WooCommerce] Plugin causing dashboard to freezeHi attisfit
We have done a major update for the plugin, please check with the latest version and let us know if any issues.
Hi @kristazeebee , @dsloan41
This issue has been already fixed. Please use the latest version of the plugin and let us know if any issues.
Hi Carsten,
When a subscription product is purchased by an user and the payment received / subscription becomes active, the user role will be kept at “subscriber”.
Forum: Plugins
In reply to: [Subscriptions for WooCommerce] Subscriptions from WP Dashboard not workingWe will check the issue mentioned while creating subscriptions from WP Dashboard and will be updating in coming versions.