Hi This is the message I got from the developer of the theme
Your request (#19612) has been updated. Reply to this email or follow the link below:
Support agent Kate, Mar 14, 12:17:
Hello, thanks for contacting support.
The matter is that we do not guarantee the third-party plugins compatibility with the theme and thus there is not much we can advise regarding this. There are tons of different plugins available and we
cannot ensure compatibility with the theme for all of them.
Appreciate your understanding.
Best regards!
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Is there anyway you can help as I do not know how to resolve this issue