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Viewing 15 replies - 1 through 15 (of 23 total)
  • Thread Starter lousha

    (@lousha)

    hi i am just getting confused here because usually i am getting support from woocommerce automatic but now i am getting here on this form,

    i will attach the screen shoot let me know if you are talkinf also from that mail!!

    https://snipboard.io/G7b6tK.jpg

    are you the same support as woo support?

    • This reply was modified 3 years, 1 month ago by lousha.
    Thread Starter lousha

    (@lousha)

    
    
    here is my wooocmemrce status log>>
    
    
    WordPress Environment
    
    WordPress address (URL): http://luaper.com
    Site address (URL): http://luaper.com
    WC Version: 7.6.0
    REST API Version: ✔ 7.6.0
    WC Blocks Version: ✔ 9.8.4
    Action Scheduler Version: ✔ 3.5.4
    Log Directory Writable: ✔
    WP Version: 6.2
    WP Multisite: ✔
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔
    
    Server Environment
    
    Server Info: Apache/2.4.56 (Debian)
    PHP Version: 7.4.33
    PHP Post Max Size: 1 GB
    PHP Time Limit: 900
    PHP Max Input Vars: 3000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    Max Upload Size: 977 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    Database
    
    WC Database Version: 7.4.1
    WC Database Prefix: wp_
    Total Database Size: 2039.92MB
    Database Data Size: 1439.08MB
    Database Index Size: 600.84MB
    wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_2_icl_cms_nav_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_2_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_2_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_2_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_2_icl_languages_translations: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
    wp_2_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_2_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_2_icl_strings: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_2_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_2_icl_string_translations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_2_icl_translations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wp_2_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_2_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_2_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_2_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_2_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_2_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_2_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_2_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3_icl_cms_nav_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3_icl_languages_translations: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
    wp_3_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_3_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_3_icl_strings: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_3_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_3_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_3_icl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_3_icl_translations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wp_3_icl_translation_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_3_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_4_wcfm_detailed_analysis: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_4_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_4_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_4_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_4_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_4_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_4_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_4_yoast_indexable: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
    wp_4_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_4_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_4_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 203.72MB + Index: 169.42MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 154.69MB + Index: 84.19MB + Engine InnoDB
    wp_adsupsell: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_adsupsell_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_adsw_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_adsw_ali_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_adsw_search_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_adsw_task_upload_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bv_ip_store: Data: 0.27MB + Index: 0.27MB + Engine InnoDB
    wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_cms_nav_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_icl_languages_translations: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
    wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_strings: Data: 1.50MB + Index: 2.03MB + Engine InnoDB
    wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_icl_string_positions: Data: 0.33MB + Index: 0.11MB + Engine InnoDB
    wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_string_translations: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
    wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_translations: Data: 22.56MB + Index: 60.23MB + Engine InnoDB
    wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_translation_status: Data: 6.42MB + Index: 2.52MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_mclean_refs: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
    wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mipconnector_attribute_group_map: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mipconnector_attribute_map: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mipconnector_brand_map: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mipconnector_brand_plugin_map: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mipconnector_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mipconnector_category_map: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mipconnector_file_log: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wp_mipconnector_image_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_attribute: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_attribute_group: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_brand: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_brand_plugin: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_category: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_product: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_import_process_variation: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_order_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_product_image_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mipconnector_product_map: Data: 3.52MB + Index: 3.52MB + Engine InnoDB
    wp_mipconnector_product_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mipconnector_shipping_service: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mipconnector_tag_map: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_mipconnector_variation_map: Data: 1.52MB + Index: 3.34MB + Engine InnoDB
    wp_mo_openid_linked_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 6.25MB + Index: 2.14MB + Engine InnoDB
    wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 798.84MB + Index: 129.11MB + Engine InnoDB
    wp_posts: Data: 147.45MB + Index: 65.02MB + Engine InnoDB
    wp_pwc_audit_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_shortpixel_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_shortpixel_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_shortpixel_postmeta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_sitemeta: Data: 0.47MB + Index: 0.03MB + Engine InnoDB
    wp_sr_events: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
    wp_sr_media: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_sr_media_albums: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_sr_objects: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_sr_spinners: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_sr_statistics: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_sr_stat_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_sr_stat_profile: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    wp_terms: Data: 3.34MB + Index: 4.77MB + Engine InnoDB
    wp_term_relationships: Data: 1.02MB + Index: 1.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 3.30MB + Index: 3.69MB + Engine InnoDB
    wp_usermeta: Data: 0.47MB + Index: 0.44MB + Engine InnoDB
    wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_wcboost_wishlists: Data: 4.02MB + Index: 3.61MB + Engine InnoDB
    wp_wcboost_wishlist_items: Data: 3.02MB + Index: 2.55MB + Engine InnoDB
    wp_wcfm_daily_analysis: Data: 5.52MB + Index: 5.52MB + Engine InnoDB
    wp_wcfm_detailed_analysis: Data: 18.55MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 1.06MB + Index: 0.06MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 15.55MB + Index: 33.63MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 10.52MB + Index: 3.50MB + Engine InnoDB
    wp_wpr_rocket_cache: Data: 2.02MB + Index: 6.05MB + Engine InnoDB
    wp_wpr_rucss_used_css: Data: 2.02MB + Index: 3.50MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.03MB + Index: 0.09MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 1.19MB + Index: 0.16MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    
    Post Type Counts
    
    acf-field: 3
    acf-field-group: 2
    attachment: 217444
    custom_css: 2
    elementor_font: 1
    elementor_library: 19
    jetpack_migration: 2
    mc4wp-form: 1
    nav_menu_item: 64
    oembed_cache: 8
    page: 42
    post: 12
    product: 8
    product_variation: 15889
    shop_coupon: 1
    shop_order: 65
    shop_order_refund: 19
    store: 3
    wp_global_styles: 2
    wp_navigation: 2
    wpcf7_contact_form: 5
    wpcode: 2
    
    Security
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    Active Plugins (43)
    
    Doofinder for WooCommerce: by doofinder – 1.5.47
    Elementor Pro: by Elementor.com – 3.12.2
    Elementor: by Elementor.com – 3.12.1
    Envato Market: by Envato – 2.0.8
    Google Listings and Ads: by WooCommerce – 2.4.2
    Site Kit by Google: by Google – 1.98.0
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Jetpack: by Automattic – 12.0
    Kirki Customizer Framework: by David Vongries – 4.1.1
    MC4WP: Mailchimp for WordPress: by ibericode – 4.9.3
    Martfury Addons: by DrFuri – 2.9.8
    Meta Box: by MetaBox.io – 5.6.18
    Slider Revolution: by ThemePunch – 6.6.7
    WooCommerce Variation Swatches Pro: by Drfuri – 1.0.7
    WCBoost - Products Compare: by WCBoost – 1.0.0
    WCBoost - Wishlist: by WCBoost – 1.0.6
    WooCommerce Deals: by Drfuri – 1.0.9
    WooCommerce Stripe Gateway: by WooCommerce – 7.3.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.7.1
    WooCommerce PayPal Payments: by WooCommerce – 2.0.4
    WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
    Yoast SEO: by Team Yoast – 20.5
    WP Rocket: by WP Media – 3.13.0.2
    SEOPress: by The SEO Guys at SEOPress – 6.5.0.3
    YITH WooCommerce Compare: by YITH – 2.25.0
    YITH WooCommerce Wishlist: by YITH – 3.19.0
    Jetpack: by Automattic – 12.0
    Ryviu - Product Reviews for WooCommerce: by Ryviu – 3.1.23
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    Overrides: martfury-child/woocommerce/cart/cart-empty.php
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    martfury-child/woocommerce/single-product/related.php
    martfury-child/woocommerce/single-product/review-meta.php
    martfury-child/woocommerce/single-product/stock.php
    martfury-child/woocommerce/single-product/tabs/tabs.php
    martfury-child/woocommerce/single-product/up-sells.php
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    Admin
    
    Enabled Features: activity-panels
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    shipping-label-banner
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    woo-mobile-welcome
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    Disabled Features: block-editor-feature-enabled
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    Daily Cron: ✔ Next scheduled: 2023-04-16 14:47:39 +03:00
    Options: ✔
    Notes: 29
    Onboarding: completed
    
    WooCommerce PayPal Payments
    
    Onboarded: ✔
    Shop country code: US
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
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    Used PayPal Checkout plugin: ✔
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    Action Scheduler
    
    Complete: 190,774
    Oldest: 2023-03-16 00:45:22 +0200
    Newest: 2023-03-17 11:56:29 +0200
    
    Pending: 169,833
    Oldest: 2023-03-13 06:11:53 +0200
    Newest: 2023-04-16 01:33:05 +0300
    
    Failed: 104,285
    Oldest: 2020-06-10 23:58:07 +0300
    Newest: 2023-04-12 22:10:14 +0300
    
    Status report information
    
    Generated at: 2023-04-16 01:45:31 +03:00
    `
    Thread Starter lousha

    (@lousha)

    okay waiting for your reply in my inbox
    bye

    Thread Starter lousha

    (@lousha)

    I have opened a new ticket successfully

    Thread Starter lousha

    (@lousha)

    yes but can you please keep with me in touch to solve this problem
    cause I am open a ticket via the site forum but they delay in the response
    can you keep progress with the issue to solve it immediately

    Thread Starter lousha

    (@lousha)

    I have run a test I have deactivated all the plugin apart from woocommerce and Facebook for woocommerce
    and switch to the basic theme
    but the problem did not solve!!

    Thread Starter lousha

    (@lousha)

    i am running now the conflict test and yes I have a staging site

    Thread Starter lousha

    (@lousha)

    the debugging mode with enabled before
    here are the logs >>

    2020/06/25 04:45:30 [error] 2607#2607: *9942 directory index of “/www/luaper_461/public/wp-includes/fonts/” is forbidden, client: 157.55.39.98, server: luaper.com, request: “GET /wp-includes/fonts/ HTTP/1.0”, host: “luaper.com”
    2020/06/25 06:17:30 [alert] 2607#2607: *11804 stalled cache updating, error:0 while closing request, client: 34.65.242.19, server: 0.0.0.0:443
    2020/06/25 06:45:31 [error] 2607#2607: *12334 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 2a03:2880:20ff:9::face:b00c, server: luaper.com, request: “GET /?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4 HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-luaper.sock”, host: “luaper.com”
    2020/06/25 07:16:19 [error] 2607#2607: *13070 directory index of “/www/luaper_461/public/wp-includes/js/imgareaselect/” is forbidden, client: 66.249.73.144, server: luaper.com, request: “GET /wp-includes/js/imgareaselect/ HTTP/1.0”, host: “www.luaper.com”
    2020/06/25 08:45:12 [alert] 2605#2605: *15406 stalled cache updating, error:0 while closing request, client: 34.65.242.19, server: 0.0.0.0:443
    2020/06/25 15:30:46 [error] 2606#2606: *22977 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 109.66.73.211, server: luaper.com, request: “GET /?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4&fbclid=IwAR2GAKi5ci4naCspB4Y3wr5Vx-JyrhqbFkA6NED2FE5Q048GQ_GwMoo_YGk HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-luaper.sock”, host: “luaper.com”, referrer: “https://l.facebook.com/”
    2020/06/25 15:31:44 [error] 2604#2604: *23008 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 109.66.73.211, server: luaper.com, request: “GET /?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4&fbclid=IwAR2GAKi5ci4naCspB4Y3wr5Vx-JyrhqbFkA6NED2FE5Q048GQ_GwMoo_YGk HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-luaper.sock:”, host: “luaper.com”
    2020/06/25 15:31:44 [error] 2606#2606: *23010 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 109.66.73.211, server: luaper.com, request: “GET / HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-luaper.sock:”, host: “luaper.com”
    2020/06/25 15:31:44 [error] 2607#2607: *23001 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 201.149.59.68, server: luaper.com, request: “GET /?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4 HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-luaper.sock:”, host: “luaper.com”, referrer: “https://luaper.com/?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4”
    2020/06/25 15:31:44 [error] 2606#2606: *23004 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 203.176.177.5, server: luaper.com, request: “GET /?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4 HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-luaper.sock:”, host: “luaper.com”, referrer: “https://luaper.com/?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4”
    2020/06/25 16:44:23 [error] 2607#2607: *24698 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 2a03:2880:10ff:1a::face:b00c, server: luaper.com, request: “GET /?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4 HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-luaper.sock:”, host: “luaper.com”

    Thread Starter lousha

    (@lousha)

    those are the exact logs that I provided earlier. They should be able to troubleshoot those for me.

    Thread Starter lousha

    (@lousha)

    But, I do not see any 403 errors related with that

    • This reply was modified 5 years, 11 months ago by lousha.
    Thread Starter lousha

    (@lousha)

    • This reply was modified 5 years, 11 months ago by lousha.
    Thread Starter lousha

    (@lousha)

    • This reply was modified 5 years, 11 months ago by lousha.
    Thread Starter lousha

    (@lousha)

    However, based on the server logs, I see some 500 errors related with that plugin:
    luaper.com 2a03:2880:10ff:11::face:b00c [26/Jun/2020:07:42:27 +0000] GET “/?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4” HTTP/1.0 500 “-” “facebookexternalhit/1.1 (+http://www.facebook.com/externalhit_uatext.php)” “noorshein” 108.162.216.175 1 1 “/” “index” php “wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4” 0 – 0 0 142.472 142.473

    If 108.162.216.175 is the IP address then that is also triggering some bad requests as well:
    luaper.com 2a03:2880:10ff:11::face:b00c [26/Jun/2020:07:41:46 +0000] GET “/?wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4” HTTP/1.0 400 “-” “facebookexternalhit/1.1 (+http://www.facebook.com/externalhit_uatext.php)” “noorshein” 108.162.216.175 1 1 “/” “index” php “wc-api=wc_facebook_get_feed_data&secret=f56049f702cb102b149561df2a6acdb4” 0 – 2 353 0.451 0.452

    • This reply was modified 5 years, 11 months ago by lousha.
    • This reply was modified 5 years, 11 months ago by lousha.
    Thread Starter lousha

    (@lousha)

    What is the IP address that is making the request to the feed?

    • This reply was modified 5 years, 11 months ago by lousha.
    Thread Starter lousha

    (@lousha)

    hello Simon, no I can not wait for the next version to be released
    I am in a hurry, and I cannot be patient more than that. There are products that I have to sync to Facebook so that ads can be created as they should.
    please help me with this issue so I can sync my products probably and without any issue
    waiting for your reply

Viewing 15 replies - 1 through 15 (of 23 total)