Forum Replies Created

Viewing 15 replies - 16 through 30 (of 44 total)
  • Thread Starter lottieveronica

    (@lottieveronica)

    To be clear, I can now connect my Facebook for WooCommerce plugin. I believe deactivating the Google Analytics plugin, connecting this one, then reactivating the WGA one was the solution. However, this worked and then quit, then worked again. For now. But I still have duplicate items in my catalog which is my bigger issue. I contacted Facebook and they are also looking into it (in the very odd, slow, and unhelpful way Facebook has).

    So, technically this issue is “resolved” but the problem remains. Should I start another thread??

    Thread Starter lottieveronica

    (@lottieveronica)

    My domain is already verified. I have been reinitializing the Get Started wizard and this creates the error message. I have duplicate items in my catalogue and I am trying to fix that. This error was produced when trying to fix that problem. I haven’t heard anything from the support case I opened two days ago at the support link you provide.

    Thread Starter lottieveronica

    (@lottieveronica)

    I haven’t heard anything more on this matter. There isn’t any way to check on my support request.

    Thread Starter lottieveronica

    (@lottieveronica)

    Yes, thank you, I opened a support request.

    Thread Starter lottieveronica

    (@lottieveronica)

    I have the Experimental! Enable new style feed generation selected under the Facebook for WooCommerce plugin settings, as well as the enable debug mode.

    Thread Starter lottieveronica

    (@lottieveronica)

    This is the thread, which I see you found: https://wordpress.org/support/topic/whoops-looks-like-something-went-wrong-2/page/2/#post-15379622

    I get the same error, following those steps as others are getting. I ‘fixed’ the problem by disabling the WooCommerce Google Analytics Integration. The sync is still not working. It was, then wasn’t, now is, except I get this error (the number changes) when I update my products:

    Facebook for WooCommerce error:
    Unsupported post request. Object with ID ‘4348090448561656’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

    Plus my ‘synced’ products on Facebook are a mess. Adding SKUs seems to have confused the sync.

    Here is the WooCommerce report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://vndecor.ca
    Site address (URL): https://vndecor.ca
    WC Version: 6.2.0
    REST API Version: ✔ 6.2.0
    WC Blocks Version: ✔ 6.7.3
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.1.0
    Log Directory Writable: ✔
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2
    PHP Version: 7.4.27
    PHP Post Max Size: 512 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.21-MariaDB-cll-lve
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.2.0
    WC Database Prefix: wp_
    Total Database Size: 30.61MB
    Database Data Size: 24.78MB
    Database Index Size: 5.83MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.46MB + Index: 0.18MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.32MB + Index: 0.21MB + Engine MyISAM
    wp_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_album_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_file_paths: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_image: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_image_comment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_image_rate: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_image_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_shortcode: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_bwg_theme: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    wp_cli_cookie_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cli_cookie_scan_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cli_cookie_scan_cookies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cli_cookie_scan_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cli_scripts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_comments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ee_products_sync_list: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_ee_product_sync_call: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
    wp_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_loginizer_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletters: Data: 0.63MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_links: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wp_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_templates: Data: 4.48MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_scheduled_tasks: Data: 0.14MB + Index: 0.04MB + Engine MyISAM
    wp_mailpoet_scheduled_task_subscribers: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
    wp_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_sending_queues: Data: 1.65MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_settings: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_subscribers: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 0.89MB + Index: 0.07MB + Engine MyISAM
    wp_postmeta: Data: 3.22MB + Index: 0.26MB + Engine MyISAM
    wp_posts: Data: 0.84MB + Index: 0.09MB + Engine MyISAM
    wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_statistics_exclusions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_statistics_historical: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_statistics_pages: Data: 0.09MB + Index: 0.18MB + Engine MyISAM
    wp_statistics_search: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_statistics_useronline: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_statistics_visit: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_statistics_visitor: Data: 1.37MB + Index: 1.20MB + Engine MyISAM
    wp_statistics_visitor_relationships: Data: 1.06MB + Index: 1.53MB + Engine MyISAM
    wp_stock_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.12MB + Index: 0.07MB + Engine MyISAM
    wp_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_tinvwl_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_tinvwl_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_tinvwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfconfig: Data: 0.40MB + Index: 0.01MB + Engine MyISAM
    wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilemods: Data: 4.65MB + Index: 0.86MB + Engine MyISAM
    wp_wfhits: Data: 0.31MB + Index: 0.05MB + Engine MyISAM
    wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfknownfilelist: Data: 2.66MB + Index: 0.26MB + Engine MyISAM
    wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflogins: Data: 0.29MB + Index: 0.07MB + Engine MyISAM
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfstatus: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
    wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.49MB + Index: 0.11MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 550
    bwg_gallery: 3
    bwg_share: 1
    flamingo_contact: 6
    flamingo_inbound: 45
    jetpack_migration: 2
    mailpoet_page: 1
    ml-slide: 37
    ml-slider: 2
    nav_menu_item: 21
    oembed_cache: 10
    page: 16
    post: 1
    product: 45
    revision: 142
    slick_slider: 4
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (27) ###
    
    Query Monitor: by John Blackbourn – 3.8.2
    Breadcrumb NavXT: by John Havlik – 7.0.2
    Canada Post Shipping For WooCommerce: by Small Fish Analytics Inc. – 2.9.5
    Check Conflicts: by ioannup – 1.1.4
    Contact Form 7: by Takayuki Miyoshi – 5.5.5
    GDPR Cookie Consent: by WebToffee – 2.1.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2
    Facebook for WooCommerce: by Facebook – 2.6.9
    Flamingo: by Takayuki Miyoshi – 2.2.3
    Google Listings and Ads: by WooCommerce – 1.11.1
    HootKit: by wphoot – 2.0.10
    Loginizer: by Softaculous – 1.7.0
    MailPoet 3 (New): by MailPoet – 3.81.0
    OneSignal Push Notifications: by OneSignal – 2.2.4
    Image optimization service by Optimole: by Optimole – 3.2.1
    Photo Gallery: by Photo Gallery Team – 1.6.0
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30
    TI WooCommerce Wishlist: by TemplateInvaders – 1.41.0
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.4
    
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.3.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.23
    WooCommerce: by Automattic – 6.2.0
    Wordfence Security: by Wordfence – 7.5.8
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO: by Team Yoast – 18.1
    WP Fastest Cache: by Emre Vona – 0.9.8
    WP Statistics: by VeronaLabs – 13.1.6
    
    ### Inactive Plugins (6) ###
    
    Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.6.5
    PixelYourSite: by PixelYourSite – 8.2.16
    PixelYourSite Pinterest: by PixelYourSite – 3.2.3
    Smush: by WPMU DEV – 3.9.5
    Stock Manager for WooCommerce: by StoreApps – 2.8.3
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
    
    ### Dropin Plugins (2) ###
    
    db.php: Query Monitor Database Class
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #53 - /shop/
    Cart: #55 - /cart/
    Checkout: #57 - /checkout/
    My account: #59 - /my-account/
    Terms and conditions: #135 - /policies/
    
    ### Theme ###
    
    Name: Unos Glow
    Version: 1.0.9
    Author URL: https://wphoot.com/
    Child Theme: ✔
    Parent Theme Name: Unos
    Parent Theme Version: 2.9.21
    Parent Theme Author URL: https://wphoot.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: unos/woocommerce/archive-product.php
    unos-glow/woocommerce/cart/cart-totals.php
    unos-glow/woocommerce/cart/cross-sells.php
    unos-glow/woocommerce/single-product/related.php
    unos-glow/woocommerce/single-product/up-sells.php
    unos/woocommerce/single-product.php
    
    ### TI WooCommerce Wishlist Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 1,148
    Oldest: 2022-02-17 16:20:19 -0700
    Newest: 2022-02-18 14:39:57 -0700
    
    Failed: 581
    Oldest: 2021-11-24 20:10:27 -0700
    Newest: 2022-02-18 14:36:02 -0700
    
    Pending: 4
    Oldest: 2022-02-18 15:39:37 -0700
    Newest: 2022-03-01 16:05:05 -0700
    
    ### Status report information ###
    
    Generated at: 2022-02-18 14:40:23 -07:00
    
    Thread Starter lottieveronica

    (@lottieveronica)

    And it’s broken again… sheesh. I tried fixing the issues with the catalog sync, disconnected and now I can’t connect again.

    And it’s broken again… sheesh. I tried fixing the issues with the catalog sync, disconnected and now I can’t connect again.

    I deactivated WooCommerce Google Analytics Integration and was then able to connect the FaceBook for WooCommerce plugin.

    Thread Starter lottieveronica

    (@lottieveronica)

    I deactivated WooCommerce Google Analytics Integration and was then able to connect the FaceBook for WooCommerce plugin.

    Thread Starter lottieveronica

    (@lottieveronica)

    I tried deactivating the two Google plugins I have (similar to solution for other user), but it still returns the same error message when trying to set up the plugin.

    @bestminerals I don’t use that plugin.

    Using the check conflicts plugin didn’t work for me. I installed it and selected the two plugins and then tried to reconnect to Facebook. I received the same error. Earlier I had disconnected WooCommerce from Facebook as advised.

    I have this same problem. Sync issues, tried reconnecting my pixel and received a “Whoops, looks like something went wrong” message too.

    The error says Token exchange failed.

    Thread Starter lottieveronica

    (@lottieveronica)

    Hi Peter, I have sent three reports, one for each website.

    Thank you,

    Lottie

Viewing 15 replies - 16 through 30 (of 44 total)