Asadul Hoque

This is the complete log file sent to my e-mail for your understanding:
[INFO] BackWPup 3.4.1; A project of Inpsyde GmbH

[INFO] Log Level: Normal
[INFO] BackWPup job: Weekly Back-up

[29-Jul-2017 03:00:15] 1. Try to backup database …

[29-Jul-2017 03:00:16] Database backup done!
[29-Jul-2017 03:00:16] 1. Trying to make a list of folders to back up …
[29-Jul-2017 03:00:17] Added “wp-config.php” to backup file list
[29-Jul-2017 03:00:17] 283 folders to backup.
[29-Jul-2017 03:00:17] 1. Trying to generate a file with installed plugin names …

[29-Jul-2017 03:00:17] 1. Trying to generate a manifest file …
[29-Jul-2017 03:00:17] Added manifest.json file with 5.68 KB to backup file list.
[29-Jul-2017 03:00:18] 1. Trying to create backup archive …
[29-Jul-2017 03:00:18] Compressing files as ZipArchive. Please be patient, this may take a moment.
[29-Jul-2017 03:24:56] WARNING: Job restarts due to inactivity for more than 5 minutes.
[29-Jul-2017 03:24:56] 2. Trying to create backup archive …
[29-Jul-2017 03:38:44] WARNING: Job restarts due to inactivity for more than 5 minutes.
[29-Jul-2017 03:38:44] 3. Trying to create backup archive …
[29-Jul-2017 03:50:13] WARNING: Job restarts due to inactivity for more than 5 minutes.
[29-Jul-2017 03:50:13] ERROR: Step aborted: too many attempts!
[29-Jul-2017 03:50:13] 1. Try to send backup file to Dropbox …
[29-Jul-2017 03:50:14] Authenticated with Dropbox of user: Asadul Hoque
[29-Jul-2017 03:50:14] Uploading to Dropbox …
[29-Jul-2017 03:50:15] One old log deleted
[29-Jul-2017 03:50:15] ERROR: Job has ended with errors in 3000 seconds. You must resolve the errors for correct execution.
Please note, I have deleted some lines from here.

Some day earlier, I probably noticed an additional line in the log that I can’t find and mention here, but so far I can recall that it said, your file name is too long and is not supported in this compression system. I’m not sure if it’s causing the problem. But I guess, you can help me get a plugin to shorten the longer file names in couple of clicks and update all the links automatically. I’ll let you know if it fixes the problem. I looked for similar plugins but was unable to find any.

Please help!

Hi @duongcuong96,

I set Maximum Script Execution TIme setting to 25 seconds (previously it was 30 seconds). I’m currently running the job. The job is stuck now. It says:

63% – Creates archive
86% – 2. Trying to create backup archive…
WARNING: Signal “SIGTERM” (Termination signal) is sent to script!

Anything else I should try?