lizzief15
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Forum: Plugins
In reply to: [WooCommerce] Review comments disappearing after manual approvalUnfortunately still not resolved….here is the system status report….
### WordPress Environment ### WordPress address (URL): http://cookingadventures.co.uk Site address (URL): http://cookingadventures.co.uk WC Version: 6.5.1 REST API Version: ✔ 6.5.1 WC Blocks Version: ✔ 7.4.3 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.29 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1n-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.5.0 WC Database Prefix: wp_ Total Database Size: 12.23MB Database Data Size: 8.17MB Database Index Size: 4.06MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_bccf_dex_bccf_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_bccf_dex_discount_codes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_bccf_dex_season_prices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_bccf_reservation_calendars: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_bccf_reservation_calendars_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.14MB + Index: 0.09MB + Engine InnoDB wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 2.23MB + Index: 0.08MB + Engine InnoDB wp_postmeta: Data: 2.52MB + Index: 1.91MB + Engine InnoDB wp_posts: Data: 1.52MB + Index: 0.20MB + Engine InnoDB wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.19MB + Index: 0.14MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_indexable: Data: 0.17MB + Index: 0.09MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 139 custom_css: 1 customize_changeset: 1 jetpack_migration: 2 nav_menu_item: 16 page: 30 post: 1 product: 9 product_variation: 263 revision: 215 shop_coupon: 7 shop_order: 165 woo_discount: 1 woo_discount_cart: 5 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (17) ### WP AutoTerms: by WP AutoTerms – 2.4.9 Classic Editor: by WordPress Contributors – 1.6.2 Classic Widgets: by WordPress Contributors – 0.3 Contact Form 7: by Takayuki Miyoshi – 5.5.6.1 Cryout Serious Theme Settings: by Cryout Creations – 0.5.14 Custom Sidebars: by WebFactory Ltd – 3.35 Duplicator: by Snap Creek – 1.4.6 Growmap Anti Spambot Plugin: by Andy Bailey – 1.5.6 Jetpack: by Automattic – 10.9.1 Mailchimp for WooCommerce: by Mailchimp – 2.6.2 Refer A Friend for WooCommerce by WPGens: by Goran Jakovljevic – 1.2.2 SiteGround Optimizer: by SiteGround – 7.1.1 Twitter Facebook Social Share: by Kunal Chichkar – 2.4.3 Woo Discount Rules: by Flycart – 2.4.1 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 WooCommerce: by Automattic – 6.5.1 Yoast SEO: by Team Yoast – 18.9 ### Inactive Plugins (4) ### Booking Calendar Contact Form: by CodePeople.net – 5.2.8 Forms for Mailchimp by Optin Cat: by Fatcat Apps – 2.5.4 OptinMonster: by OptinMonster Popup Builder Team – 2.7.0 WP-DBManager: by Lester 'GaMerZ' Chan – 2.80.5 ### Settings ### API Enabled: – Force SSL: ✔ Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #461 - /shop/ Basket: #463 - /basket/ Checkout: #465 - /checkout/ My account: #467 - /my-account/ Terms and conditions: #10 - /terms-of-service/ ### Theme ### Name: Pique Version: 1.4.2 Author URL: http://wordpress.com/themes/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 47 Oldest: 2022-05-09 19:01:19 +0000 Newest: 2022-05-15 19:37:06 +0000 ### Status report information ### Generated at: 2022-05-24 00:11:53 +00:00Forum: Plugins
In reply to: [WooCommerce] Review comments disappearing after manual approvalOK,so I have completed the entire process you recommended above….changed the theme, deactivated all plugins etc woocommerce, tested, reactivated plugins one at a time testing after each etc and I was able to leave a review which would show no problem but it didn’t require any approval on my end….as such it worked each time, even once everything was setup the same way as it had been before theme restored too…is this just because it is smart enough to know that it is me?!!! I am worried that once someone else leaves a review that it will require approval and then disappear again once approved! Also is there any way of recovering the lost review or will I need to ask the person to rewrite it?
Many thanks for your time and support!