le9193
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Does the same thing happen with a product create on the site (not imported via https://www.wpallimport.com/) ?
No, manually created products work fine. Seems to be an issue when creating products via WPAllimport. Submitting a ticket now.
- This reply was modified 4 years, 1 month ago by le9193.
thoughts?
I am searching the entire logs by keyword and my new products are not populating at all. It seems as the new “Facebook description” box in each variation is faulty, along with the “Product description sync” option in the plugin settings.
Opening a ticket with WooCommerce.com would not help me since none of the log information for the new products are populating.
Here is an example of a product that doesn’t sync. Product ID: 276744
https://lostenterprises.com/product/dawnbreaker-wash-tee-faded-orange-tie-dye/
I am happy to create you as a user to attempt to detect the issue.
Checking in again
Thoughts?
Yes, I am using https://www.wpallimport.com/ to upload products. Have been for over 6 years.
None of the products are syncing so they are not showing up in the logs. Only products that populate are my older products. I uploaded 500+ last week and they all have this issue.
This is what it looks like at the bottom of the product.
Since it is claiming it is in all caps, it will not sync.
Here is a screenshot of the description and short description.