Justin (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [Meta for WooCommerce] PHP Fatal ErrorHi again @neilgee,
Thanks again for you report. Version 3.0.4 of the plugin has been released today and should resolve your issue. Please give it a try and let us know (one way or the other).
Regards,
JustinForum: Plugins
In reply to: [Meta for WooCommerce] PHP Fatal ErrorHi @neilgee,
We’re sorry to hear about your problem with the plugin. Please allow us little time to go through the issue and get back to you as soon as possible.
In the meantime it would be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Thanks,
JustinForum: Plugins
In reply to: [Google for WooCommerce] Google Listings & ads plugin problemHi @atomicrange1,
We’re sorry to hear about the issues you’re having with Google Listings & Ads! Here are a few things we recommend trying:
> 2021-06-25T00:26:36+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 1310720 bytes) in /var/www/wp-includes/cron.php on line 1144
This is a memory limit error – it looks like your host/site has a 128MB limit. We recommend a minimum of 256MB, and more if possible. The product synchronization process is fairly resource-intensive and raising that limit should resolve your errors.
If you’re not able to increase the memory available, you can try reducing the batch size (number of products synchronized at a time) by adding this filter:
add_filter( 'woocommerce_gla_batched_job_size', function( $size, $name ) { return 20; }, 10, 2 );Cheers
JustinForum: Plugins
In reply to: [Google for WooCommerce] Error after attempting to connect Ads AccountHi @konjx,
We’re happy to hear that you were able to get Merchant Center connected and running! But less pleased about the problems with the Ads account 😕
{"statusCode":400,"error":"Bad Request","message":"Unable to create link for the customer account"}
This error makes us think that there may be some permissions issues with the Ads account – does the connected Google account have full access to the Ads account? If not, you’ll need to grant full permission before connecting. Otherwise, you might try creating a new Ads account using through the Google Listings & Ads extension.Is there a way to reset the settings, try deactivating and deleting the plugin, then reinstalling it, yet the error is still there.
It looks like your Google account may have become disconnected. We’re working on a fix for situations like this, but for know your best option would be to follow the instructions in this comment: https://github.com/woocommerce/google-listings-and-ads/issues/486#issuecomment-861451332. That should reset your Merchant Center connection and allow you to go through the onboarding again.
Please let us know if your problems persists!
Cheers
JustinForum: Plugins
In reply to: [Google for WooCommerce] Critical ErrorHi @electronee
Thanks for writing and sorry to hear about the problems when submitting your products to Google Merchant Center.
This issue when uploading products with descriptions that contain shortcodes was previously reported by another user, and the good news is that a fix will be included in the coming v1.1 release, as early as the end of this week.
Please update when the version becomes available, and let us know if you still encounter the issue.
Hi,
Glad the updated version is working for you. There is a hook for modifying the generated snippet, which you could use to add the UA tracking ID to the Gtag code:add_filter( 'woocommerce_gtag_snippet', function( $gtag_snippet ) { return preg_replace( '~</script>~', "gtag('config', 'UA-XXXXXX-13');\n</script>", $gtag_snippet ); } );This should add the
gtag('config'...);line to the end.Google Analytics 4 support (via Global Site Tag) has been added in version 1.5: https://wordpress.org/plugins/woocommerce-google-analytics-integration